NATALIA YARBER Los Angeles, CA ***** • 248-***-**** • *************@*****.***
Bilingual (Portuguese and English) professional with 5 years of psychology, human resources, and administrative experience developing and deploying successful recruitment strategies and training programs to achieve business objectives. Exceptional communication, leadership, teamwork, relationship building, interpersonal, customer service, and organization skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and QuickBooks. PROFESSIONAL EXPERIENCE
Computer Doctors, Inc. – Los Angeles, CA – Office Administrative Assistant 03/2020 – 10/2020
• Introduces clients to the company, providing information and answering questions while delivering outstanding customer service and maintaining an efficiently run office.
• Manages accounts payable and receivable and assists with daily and weekly bookkeeping functions.
• Performs office management duties including answering phone calls, ordering supplies, scheduling appointments and meetings, preparing correspondence, and coordinating outside vendor services.
• Accurately and efficiently creates client profiles and estimates using Quickbooks. Au Pair Cultural Exchange Program – Orchard Lake, MI – Au Pair 06/2017 – 06/2019
• Developed professionally and personally by working with children in a different country and culture.
• Improved communication skills and English-speaking fluency.
• Learned how to resolve difficult situations and adapt to new environments. Johnson & Johnson – Brazil – Psychology Assistant 08/2015 – 02/2017
• Developed, coordinated, and conducted training seminars and presentations for the EAP (Employee Assistance Program) focusing on providing psychological and social work support to employees.
• Prepared monthly articles for publication on the company’s magazine and website that was distributed to all Johnson & Johnson locations throughout Brazil.
• Assisted with performance evaluations, ensuring proper communication by managers and providing support to employees throughout the process.
Mars – Brazil – Social Work Assistant 12/2015 – 01/2016
• Collaborated with HR business partners in managing and providing emotional support to employees who were unable to work due to health issues or mourning.
• Planned and organized company events and prepared detailed daily social work reports for management.
• Discreetly handled sensitive information to maintain employee confidence and protect business operations. Soulan Human Resources – Brazil – Human Resources Assistant 11/2013 – 10/2014
• Developed internal projects and processes related to hiring, onboarding, training, and performance evaluations to increase efficiency and improve overall performance.
• Assisted with recruitment and selection processes by mapping positions, developing job descriptions, and interviewing candidates in order to hire the best professionals for each open position.
• Administered employee payroll and benefits and managed employee work schedules, vacations, and contract terminations.
Wizard Language School – Brazil – Education Assistant 01/2012 – 02/2013 EDUCATION
• Professional in Human Resources (PHR) Course – UCLA Extension Expected 03/2021
• Bachelor’s degree in Psychology – Universidade Paulista – Brazil 2017
• Technician in Advertising and Marketing – Universidade do Vale do Paraiba – Brazil 2008