Tessa S. Cornelius

*** *. ******** **., ********, IL 61104 * 815-***-**** * adhozz@r.postjobfree.com

OBJECTIVE

To further my career in the service industry by creating close client relationships and expanding my knowledge of beer, wine, and spirits through advanced marketing, account holding, and promotion of sales. I will assist and engage customers using my skills in multitasking, efficiency, and quality customer service.

WORK EXPERIENCE

Bartender, The Oasis Micro-Pub, Rockford, IL August 2018-Present

●Knowledge of 20+ styles and descriptions of beers currently on tap

●Quick development and maintenance of customer relationships regarding preferences in brew styles.

●Sum totaled orders and processed customer payments, entrusted with transporting deposit between businesses.

●Opened and closed bar while assisting in maintaining a clean work environment during business hours.

Bartender, The Detour, Loves Park, IL May 2017-October 2020

●Simultaneously maintain waiting tables and bussing while tending to bar patrons.

●Effectively communicated customer orders to be filled by fellow team members.

●Sum totaled orders and processed customer payments.

●Assisted in maintaining a clean work environment.

●Maintain beverage quality with inventory assessments and soda line and keg replacements.

Shift Supervisor, Starbucks Coffee Company, Rockford, IL July 2011-July 2017

●Manage work shifts, run the shift team, and make store operations decisions.

●Delegate tasks to fellow partners to work to ensure a pleasant customer experience.

●Serve as a role model and coach for partners in order to delivery of high-quality service.

●Tracking inventory and ordering store supplies based off reading reports and assessing the store’s needs on a daily and weekly basis.

●Prepare handcrafted beverages and create meaningful connections with customers and partners alike.

Catering Assistant, Abreo, Rockford, IL May 2013-October 2013

●Worked with fellow caterers to provide a pleasant customer experience.

●Served and described hors d’oeuvres and several course meals for a variety of social functions.

●Bussed tables, refilled refreshments.

●Assisted in maintaining a clean work environment.

●Set table arrangements and place settings.

EDUCATION

Belvidere High School, Belvidere, IL Graduated May 2011

Rock Valley College, Rockford, IL June 2016-May 2017

HONORS

Partner of the Quarter

RVC Department of Composition and Literature Writing Award

ADDITIONAL STRENGTHS

●Excellent time management

●Relationship building

●Strong writing skills

●Customer service

●Dedicated and efficient

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