Sales Project

PROFESSIONAL SNAPSHOT

Strong background in the end to end delivery of Dynamics CRM projects.

Experience in Root Cause Analysis, troubleshooting and fixing the issue.

Experience with Dynamics CRM 2016/2015/2013 in Customizations, Plugins, Workflows development, JavaScript development.

Experience in developing Dynamics CRM reports in SSRS and FetchXML for Dynamic CRM Online.

Experience in CRM Data Integration / Data Migration using Scribe Insight.

Experience in Deployment

Experience in Insurance, Sales, Services and Pharmaceutical domain.

Other Key skill includes Testing, Business Analysis, Aprimo

Total Experience : 6.9 years

CERTIFICATIONS

MCSE: Microsoft Certifies Solutions Expert:Business Application-Dynamics 365 MCSA: Microsoft Certified Solutions Associate in Dynamics 365 70-774: Perform Cloud Data Science with Azure Machine Learning. MB2-715: Microsoft Dynamics 365 Customer Engagement Online Deployment MB2-716: Microsoft Dynamics 365 Customization and Configuration MB2-717: Microsoft Dynamics 365 for Sales

MB2- 712: Microsoft Specialist - Microsoft Dynamics CRM 2016 Customization and Configuration

MB2-707: Microsoft Specialist -Microsoft Dynamics CRM 2015 Customization and Configuration

MB2 -704: Microsoft Specialist -Microsoft Dynamics CRM Application TRAINING

Artificial Intelligence

Dynamics 365

Highest Education

Bachelor of Engineering (B.E.) in Information Technology with Distinction (75%) from Pune University.

Year of Passing: 2012

Name : ANUSHREE

MS Dynamics CRM Techno-Functional Consultant

Phone No:+91-773*******

Email: ********.****@*****.***

Other Achievements

Part of VAJRA Team, Volunteering Association to support new joiners/ASEs.

Conducted internal training on Overview of Dynamics 365 and its new features.

Ranked 2nd at National level Essay Competition.

Project Summary

1. Client : Internal Project, ATPI

Environment : Dynamics 365

Duration: November 2018 – March 2019

Type of Project Travel Management

Role: Techno -Functional Consultant/Business Analyst Responsibilities:

Interaction with Clients and vendors on daily basis regarding application enhancements. Analyze the requirement and Responsible for preparing Functional Design Documentation. Involved in troubleshooting live issues/end user’s issues and to fix those issues. Root Cause Analysis,troubleshooting and fixing the issue. 2. Client : Insurance Domain, US Client

Environment : Dynamics CRM 2015/2016

Duration: March 2017 – October 2018

Type of Project Application Outsourcing

Role: Techno-Functional

Responsibilities:

Created Plugins, Workflows and Business Rules as a part of enhancement. Worked in migration from Dynamics CRM 2015 to 2016. Worked on Fetch XML for query expression.

Worked on Scribe packages for importing and exporting data. Worked on deployment of solution.

Handled client calls.

3. Client : Insurance Domain, US Client

Environment : Dynamics CRM 2016

Duration: March 2016 - February 2017

Type of Project Development

Role: Technical

Responsibilities:

Worked on JavaScript, Plugins.

Worked on Reports

Worked on Deployment

4. Client : Construction Company, US Client

Environment : Dynamics CRM 2015

Duration: August 2015-February 2016

Type of Project Development

Role: Technical

Responsibilities:

Written JavaScript for Client Side Scripting.

Created Plugins, Business Rules, Business Process Flows and Workflows to meet business requirements.

5. Client : Cement Company, Indian Client

Environment : Dynamics CRM 2015

Duration: December 2014 – July 2015

Type of Project Development

Role: Testing

Responsibilities:

Responsible for reviewing functional Design Document and creation of Test Case Scenarios/Test Cases.

Logged Defects in MTM.

Designed and created training material for the end-client Handled daily client calls to validate business requirements. 6. Client : Service Line Leads, Internal

Environment : Dynamics CRM 2013

Duration: December 2014 – February 2015

Type of Project Development

Role: Testing

Responsibilities:

Responsible for reviewing functional Design Document and creation of Test Case Scenarios/Test Cases.

Logged Defects in TFS and handled daily client calls to validate business requirements. Worked in migration from Dynamics CRM 2015 to 2016. 7. Client : Pharmaceutical Company, US Client

Environment : Aprimo

Duration: December 2012 – November 2014

Type of Project Application Outsourcing

Role: Technical

Responsibilities:

Configured workflows and business rules and released new features through Configuration. Responsible for Release Change and Version Upgrade. Responsible for fixing technical and functional issues of end users of USA, EMEA and APAC regions

8. Client : Pharmaceutical Company, US Client

Environment : Aprimo

Duration: August 2012 – November 2012

Type of Project Development

Role: Technical

Responsibilities:

Configured Servers to install Aprimo and Maintenance of Servers. Done Application, Unit and Sanity Testing.

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