HARJEET SINGH

MBA CIS CSM

302-***-****

adhoyb@r.postjobfree.com

SUMMARY

• 19+ years in Business and IT with sharp focus on ROI.

• Agile/Scrum Coach with experience in Software Technology.

• Certified SCRUM Master and highly trained in Agile Product Lifecycle.

• Outstanding client interaction, project planning, execution, monitoring and resource balancing skills with ability to support multiple application development.

• Extensive experience in envisioning, developing and delivering new products with a strong eye for UI/UX especially with regards to frictionless mobile applications.

• Functioned as the primary liaison between the Product, UX Design, Operations, and technical team.

• Team manager and motivator with ability to lead, manage and work in all environments to meet deadlines.

• Excellent communicator and presenter with strong skills in Jira, Confluence and User Stories.

• Eager learner and enabler with eye on future of work in areas of data analytics and complex dashboards.

• Always looking out for what can be improved, optimized and automated.

• Mentoring youth.

WORK EXPERIENCE

Smart Kidz Club Inc. Mar 2020 – Present

Chief Technology Officer

• Oversaw Launch of Namibia Reads app nationwide which is now recognized by UNESCO as National Learning Tool & Platform as a solution for COVID19 response serving 2.4 Million Namibians.

• Introduced Agile methodology using JIRA Cloud, Confluence, Slack and GitHub.

• Build Dashboards for real time insights on customer behaviors to make Data Driven Decisions

• Worked on introducing new product rollout based on Serverless Architecture using Google Firebase services such as Authentication, Realtime Databases, Crashlytics, Cloud and In-app messaging, Cloud Functions, Dynamic Links and Google Analytics.

• Evaluated Chef, Ansible, Jenkins etc. to start implementing CICD workflows.

• Worked on hybrid cloud strategy with single content repository in S3 bucket being exposed to various applications using Cloud Front and Lambda @Edge

• Worked with Cloud DevOps team to migrate the web application to AWS Cloud & GCP

• Established KRAs for the team. Motivated and managed them to achieve their goals.

• Established and monitored an Agile reporting system to resolve issues quickly.

• Prioritized new feature development and release to users on rolling basis.

• Established best practices on system usage by spending time with end users and developing as per their requirement so uptake of new features is quick and easy.

• Paid special attention to UI/UX.

• Oversaw the complete revamp of mobile apps with API driven backend. BayOne Solutions Inc. July 2018 – July 2020

Director Strategic Accounts

Clients: Macy’s, Kohl’s, Change Healthcare, Walmart.

• As a part of CoE (Center of Excellence) team currently managing requirements for developing and delivering customized corporate training programs for our customers who want to create and maintain a core team that can quickly learn new technologies that can help them gain or maintain competitive advantage.

• Sprint Planning by breaking down the requirements that can be delivered on a bi-weekly basis

(14 days sprints).

• Defining what is meant by done for each task in the Sprint and effectively documenting it and communicating to our customers.

• Hold daily sprint meetings to monitor progress and remove impediments for our development teams.

• Maintain ongoing backlog of new tasks from our customers for new features or updates that needs to be made to existing programs.

• Maintain a fine balance between what our customers’ needs to prioritize and what the development team is working in a given sprint.

• Hold Sprint retrospective meeting at end of each sprint and facilitate sprint demo for our customers. The main goal is to look for process improvements especially with respect to automating certain tasks in the future.

• An active participant and frequent contributor on design team in relation to UI/UX for digital transformation and agile adoption programs.

• Helped develop programs currently being delivered such as Data Sciences, Artificial Intelligence, Machine Learning, Data Analytics with Tableau, Mastering Smartsheet, Node.JS, Python for Machine Learning, Robotic Process Automation, AWS cloud architecture, Azure architecture, and Google Cloud Platform.

• Currently working on level-up program for rehabilitation of veterans returning from active duty in two key areas of automation and data analytics.

• Actively evaluating upcoming technologies and what will be their impact on future of work in order to develop new programs or features in the future

Spearhead Global Inc. Nov 2012 – Dec 2015

Operational Head

PeppyPub

• Oversaw development of iOS and Android apps within the allocated budget of $250K

• Established entire software development team for this startup from NYC.

• Documented cofounders’ vision, suggested improvements and oversaw entire product development.

• Setup entire project management lifecycle including JIRA Cloud, Slack and GitHub

• Setup QA procedures and oversaw timely bug fixes.

• Coordinated with overseas design team.

• Setup Google Drive with proper rights and permissions for effective document management between team members.

ListLync

• Filed and successfully acquired patents in Internet of Things (IoT) Patent No. 10009301.

• Oversaw the development of native mobile app both in iOS and Android using Swift and Java respectively. Developed it at 10% under budget.

• Picked up the hardware provider for Beacons after full evaluation of requirements.

• Helped cofounders decide which cloud platform to choose.

• Ramped up the team from zero team members to nine to work on mobile-first approach.

• Suggested integration of various cloud services and oversaw development of the same Such as which EC2 Servers, RDS instances, Oversaw setup of security groups etc.

• Hired and coordinated with design team on material design as per decisions made by cofounders. Spearhead Global Inc. Jun 2008 – Nov 2012

Senior Product Manager

• Worked with several customers including FA Davis, Lippincott Williams & Wilkins on their go to mobile strategy.

• Conceptualized, designed, developed and delivered 30+ mobile test prep products for medical students

• Automated workflows and processes for rapid delivery of customized solutions to the medical colleges.

• Worked with McGraw-Hill on several new digital product launches for web and mobile

• Large scale data modeling and data transformations from print to digital workflows Spearhead Global Inc. Jun 2003 – May 2008

Project Manger

• Managed over 50+ product requirements for various medical publishers including McGraw-Hill, FA Davis, LWW, John Wiley & Sons, Elsevier, AHIMA, ASSH etc.

• Top projects included software for Taber’s Medical Dictionary, Davis’s Drug Guide, GMAC GMAT Test Prep and many more

• Collaborated with customers and development teams.

• Timely development and delivery of projects

• Release of final product to customer after quality check. Baring Infotech Inc. May 2001 – Jun 2003

System Analyst

• Developing Software Architecture

• Data Modeling

• Determining technical feasibility of Products

• Database Development

EDUCATION

• Leadership Strategies in Publishing, Yale University, USA

• Bachelor’s Degree, Computer Information Systems, Goldey Beacom College, USA

• PGDBM, Marketing and Finance, FORE School of Management, India CERTIFICATIONS

• ICAGILE Certified Professional

• Certified Scrum Master (CSM)

AWARDS AND HONORS

• President List at Goldey Beacom College (GPA 4.0)

• Alpha Chi

• Mentoring

REFERENCES

Provided upon request

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