KASSANDRA JUNCO
********@*****.***
www.linkedin.com/in/kassandra-junco
EDUCATION
University of Illinois at Chicago - GPA: 3.2 Chicago, IL
Bachelor’s Degree in Finance Expected: 12/2020
Moraine Valley Community College Palos Hills, IL
Associate of Science Degree 08/15-5/18
WORK EXPERIENCE
Nordstrom Rack Oak brook, IL
Customer service 01/2018 – Present
Exhibiting great teamwork and leadership skills, whenever a customer or a coworker needs a helping hand.
Learning and incorporating product knowledge while assisting an average of 20 consumers per day to achieve store sales goals.
Maintain a warm and helpful attitude towards co-workers and customers.
Walgreens Pharmacy/ Walgreens Store Willow Springs, IL Pharmacy Technician 01/2015 –01/2018
Processed over 100 daily cash and credit transactions with accuracy, while delivering excellent customer service.
Made sales/discussed quotes with the insurances on various medications for customers while fulfilling prescriptions.
Provided customers with excellent customer service tailored to best fit their needs
Handled money drawer and managed shift schedules to employees.
ACADEMIC PROJECTS
Investments
oWorked with a team, we worked on monitoring diverse investment opportunities to determine which option would be the best return.
International Business
oAs the class leader, my team and I worked on strategizing entry into a global market that included the economic, political, and financial sectors.
SKILLS
Microsoft Office Suite Expertise
Sales/Quotes Estimates
Customer Service skills, Communication, and Team work skills
Bilingual: English and Spanish - Able to read, write and speak fluently
VOLUNTEER
Summit Church of the Nazarene Summit, IL
Volunteer 01/2012 – present
Play piano with the Worship team for activities and ceremonies.
Act as teacher’s aide for the little 7-10 aged kids’ group.
Provide piano lessons and teach people that wanted to learn.
Ronald McDonald House near Loyola University Medical Center Maywood, IL
Volunteer 08/2015 –08/2017
Organize all of the rooms and make sure everything is stocked.
Perform inventory on all of the items used within the house.