Industrial Training Customer

DHEERAJ TANWAR

G-block *** Jahangir puri,Delhi-**0033

Phone: +91 Mobile 920-***-****

Email: *************@*****.***

JOB OBJECTIVES

To be a successful and satisfied Hotelier working in a team and growing with a organization.

To seek a position where my skills and experience can be fully utilized while gaining new experiences.

PROFESSIONAL EXPERIENCE

WORKIN WITH PEBBLE STREET,DELHI AS A FLOOR SUPERVISIOR(27TH MAY,2018 TO TILL PRESENT.

Work with LOTUS LEAF RESTAURANT,PVR MALL,PRASANT VIHAR AS A CAPTAIN(27TH APRIL,2017 TO 15TH MAY,2018)

Work with FEEL ALIVE(KARAOKE BAR),SEC29 GURGOAN AS A CAPTAIN(27TH May,2016TO 28th March,2017)

Work with a BOTTLE & BARREL’S, GURGOAN AS A CAPTAIN(1ST Nov,2015 To 15th May,2016)

Work with a PEBBLE STREET,NEW DELHI AS A STEWARD(20TH Oct,2014 TO 6th july,2015)

Worked with THE WINE COMPANY DLF CYBER HUB, GURGOAN as STEWARD (25th feb,2014 to 15TH Oct,2014)

Worked with FOUR POINTS By SHERATON, AHMEDABAD(GUJ.) as a steward (15th Jan.2013 to 1st Feb 2014)

Work with HOTEL TULIP INN, AMER,JAIPUR as a team member in Banquet

(15th July,2012 to 15th Dec.,2012)

Job Profile :

To maintain the high Customer Service focus by Approaching the job with customer Always in mind.

Control usages of all food & Beverage items & Appropriate usage of Equipment’s, tools & Services Equipment’s.

Promote good people relation & Handling Complaint’s or Concerns of Guest.

Handle all inventories Directly involved with operation to the outlet.

Key Responsibilities:

Interaction with Guest, Handling Infosys Taking Order & Serving the same Guest Maintaining par Stock of All Guest Supplies & Equipment’s, Handling Guest Complaints & Answer their Queries.

RELEVANT TRAININGS

Four month’s training in F&B Production from Hotel LE MERIDIEN, NEW DELHI.

22 weeks of Industrial Training in core departments from PARK PLAZA,GURUGRAM

ACADEMICS

Bachelor Degree in Tourism & Hospitality services from IBHM (Institute of business & Hotel Management),affiliated to PTU,(PUNJAB TECHNICAL UNIVERSITY,JALANDHAR) India.

Diploma in computer Application.

All India Senior School Certificate Examination(12th ), India CBSE Board.

All India Secondary School Examination(10th), India CBSE Board.

STRENGTH

Quick learner

Hard working

Co-operative

Adjustable to any circumstance’s

Willing to work in any shift

HOBBIE’S

Internet surfing and cooking.

PERSONAL PROFILE

Date of Birth : 14th Aug 1989

Sex : Male

Height : 5’6”

Marital Status : MARRIED

Language proficiency: English & Hindi

DECLARATION

I hereby declare that all the above statements are true to the best of my knowledge and belief.

(DHEERAJ TANWAR)

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