Technical Writer

JAY MORGAN

**** *** *** *****, ********, TX ***** 903-***-**** **********@****.***

SUMMARY

Technical Writer with over twenty years of experience in writing procedures, creating technical manuals, proofreading, and editing documentation. Strong background in the maintenance and protection of documents.

Skills include Microsoft Office, Adobe Acrobat Pro, Adobe Photoshop, Adobe InDesign, SAP, SharePoint, and Visual Enterprise Author. Some experience with HTML, Adobe FrameMaker, and Microsoft Visio.

EXPERIENCE

October 2018 – Present

September 2018 – September 2011

Veterans Services Supervisor, Community Healthcore

·Oversee grant-funded programs which assist homeless and at-risk veterans; assist in proposal preparation and the maintenance of grant funds; engage in community outreach; responsible for the management of personnel across veterans programs.

Technical Writer, Keppel LeTourneau (formerly Cameron Drilling Systems)

·Responsible for the creation and publication of equipment manuals and procedures to include, but not limited to: PCM Cranes, Elevating Units, Skidder Units, and Anchor Winches as well as engineering work instructions, commissioning procedures, and Factory Acceptance Tests (FATs). Daily duties include proofreading and editing of office documentation.

May 2006 – August 2007

Technical Writer, Burnett Staffing

·Created detailed training and procedure documentation, both Web-based and hard copy. Produced over thirty (30) Click-Step procedural documents.

Conducted gap analysis and assisted in maintaining and editing online documentation.

December 1993 – October 2003

Cryptologic Linguist, United States Air Force

·Produced detailed and time sensitive reports; Subject Matter Expert (SME).

Created training materials, testing material, and procedural documentation. Managed, rated, and evaluated the performance of subordinates.

EDUCATION

2007 – 2011

BS History, Excelsior College

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