KAM ZAIDI
**** *** **** ** **********, Illinois · 630-***-****
*********@*****.*** · www.linkedin.com/in/kamzaidi321
Summary
Over 6+ years of experience working as a business analyst in software development. Well-versed in Agile, Waterfall and hybrid project management methodologies. In-depth knowledge of all phases of Software Development Life Cycle. I am highly skilled in translating business requirements and user expectations into objectives, use cases, functional requirements and non-functional requirements using various external tools. A Good communicator able to strengthen relationships with peers and senior leadership, build consensus and elicit clear decisions from clients and all levels of stakeholders.
Software Development Life Cycle (SDLC)
Requirement gathering & Analysis
User Acceptance Testing (UAT)
Agile and Waterfall
Project Management
Process Analysis & Improvement
Team- Work
Critical Thinking
Great Verbal and Written Communication
Great Organization and Time management
Microsoft Suite, Office, Visio
Jira, Azure DevOps, Confluence, Salesforce
Wireframing, Flowcharts
SaaS
Professional Experience
VelocityEHS Oct 2019-May 2020
Chicago, IL
Business Product Analyst
Served as a liaison between the Content team (SMEs) and the project team to define frameworks for the development.
Assisted in transition from Waterfall to Agile methodology.
Spearheaded a global chemical regulatory listing process for a global database update.
Defined the road map and prioritized the backlog of work to meet the vision in a timely manner to meet market and customer demands.
Owned backlog grooming and management, prioritized iteration and drove acceptance testing and delivery of iteration.
Responsible for our internal Content Management Application processes, enhancements, and improvements.
Collaborated with the Director of Product to create and document the future business processes and workflows.
Primary facilitator responsible for defining, documenting and managing software requirements for large-scale development projects.
Worked with Development and QA to review all requirements documentation, receive feedback and ensure all issues related to the requirements are resolved in a timely manner.
Conducted smoke and regression testing.
Logged application bugs and was involved in all stages of the bug life cycle.
Maintained all the tasks on Spreadsheets and created new projects in Azure DevOps.
Translated Business requirements and functional specifications into scenarios to make developers understand the requirements in an easier way.
Analyzed Software and Business Requirements documents to get a better understanding of the system from both technical and business perspectives.
Wyndham WorldWide Jun 2017 - Oct 2019
Parsippany, NJ
Business Analyst
Gathered intelligence on business requirements through interviews, procedure analysis and workflow analysis.
Created quality requirements artifacts including functional specifications, use cases, activity diagrams, process flows, business rules.
Prepared reports, business models, flowcharts and diagrams to communicate with all levels of staff.
Worked with Development and QA to review all requirements documentation, receive feedback and ensure all issues related to the requirements are resolved in a timely manner.
Conducted user acceptance testing to ensure new software solution meets the business needs.
Logged application bugs and was involved in all stages of the bug life cycle.
Wrote Backlogs, User Stories, Tasks, Bugs using Jira and uploaded documents in Confluence.
Analyzed Software and Business Requirements documents to get a better understanding of the system from both technical and business perspectives.
Elicited stakeholder feedback and input through interviews and surveys.
Education Affiliates Jul 2015 - May 2017
White Marsh, MD
Business Analyst
Support an Agile Software Development process, working in conjunction with end users / stakeholders and technical delivery team.
Created user stories and acceptance criteria.
Consistently developed, managed, groomed, and prioritized product backlogs set for a given release / build.
Analyzed and identified gaps in the existing system comparing with documented business requirements, As-is system and the To-be system.
Coordinated daily scrum meetings and other project related meetings.
Responsible for various deliverables throughout the software development lifecycle from process flow diagrams to mock-ups and wireframes.
Updated requirements as per business user's feedback and changes in functionality of the applications.
Performed User Acceptance Testing (UAT).
Grainger Dec 2013 - Jun 2015
Lake Forest, IL
Associate Business Analyst
Education
Cornell University 2013
Master Certification Hospitality Management and Finance
Tools
Microsoft Suite
Microsoft Office
Visio
Outlook
Jira
Confluence
Salesforce
Azure DevOps
Bugzilla
SharePoint