Assistant Manager

ASKIA ***-** ***TH HERBERT PLACE, JAMAICA, NY ****3

Mobile: 347-***-**** e-mail: adhosh@r.postjobfree.com PROFESSIONAL GOAL

Secure a challenging position within the Information Tech field that will allow me the ability to utilize my technical and interpersonal skills.

SUMMARY OF QUALIFICATIONS

● Knowledge and experience with multiple OS such as Linux, Windows and Mac.

● Server and user monitoring tools such as ControlUp and Solarwinds.

● Strong researching skills and the ability to keep up with the latest IT trends and advancements.

● Strong organizational skills as well as the ability to perform multiple tasks simultaneously and complete assigned projects within specified deadlines

● Strong communication skills with the ability to convey technical information clearly to team members and clients

● COMPTIA A+ Certified

PROFESSIONAL EXPERIENCE

Baers Furniture Inc. – Pompano Beach Florida Aug 2019 – Nov 2019 Network Admin Internship working directly with the IT Manager

● Administer user accounts in Active Directory

● Monitor virtual server environment using ControlUp and Solarwinds

● Install and configure network printers

● Troubleshoot and resolve user email and desktop issues

● Installed Citrix based iGel thin clients for users

● Created instructional guides for users

● Checked servers for Windows Updates

Sheff Air Conditioning – Manhattan, NY Feb 2018 – Aug 2019 HVAC Technician assistant

● Install and repair home heating and air quality systems, as well as refrigeration systems.

● Perform Duct Work

● Review specifications and explain to clients the varying product options.

● Perform careful analysis of documentation of complex HVAC systems.

● Communicate and organize customer documents

Marriott Hotel – Manhattan, NY May-June-2017

Help Desk

● Understand directory services to maintain control of information

● Respond to queries

● Walk customers through problem solving processes

● Act as an initial contact for all internal and external costumer support needs

● Perform careful analysis of documentation

Hale & Hearty Soup – Brooklyn, NY May – June 2016

Data Entry

● Assisted in creating a Data Management System

● Responsible for the organization and the input of costumer details

● Process of staff queries

Riverton Charter School – Queens,NY

Afterschool Teacher

● Designed individualized curricula for academically under achieving students

● Create and organize information pertaining to students and their progress via Excel.

● Co-operation between parents, students, and schools resulting in improved behavior habits for troubled students.

EDUCATION

College Morrisville State College – Morrisville, NY Major/Degree: Mechanical Engineering Technology

Degree Earned: Spring 2018

Dean’s List recipient – Morrisville State College (3.5 GPA) References Available Upon Request

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