Manager Sales

William “Bill” Murray

**** ****** ******, *** ** – Downers Grove, IL 60516

630-***-**** ****.*******@*******.***

SUMMARY – BUSINESS FINANCE GRADUATE AND PROFESSIONAL

Versatile and self-motivated Business Finance graduate and professional with proven success providing financial support including analyzing labor costs, processing credit claims, and analyzing reports.

EDUCATION & CERTIFICATES

Business Statistics and Analysis Specialization, Microsoft Excel Oct 2020

Rice University

Bachelor of Science, Business Studies in Finance Sep 2019

Southern New Hampshire University

Honors: GPA 3.96, Summa Cum Laude, President’s List, Delta Mu Delta Honor Society, National Society of Leadership and Success, Alpha Sigma Lambda Honor Society

PROFESSIONAL EXPERIENCE

Aerotek Employment Agency – Oak Brook, IL May 2019 – Mar 2020

Finance and Sales Support Specialist (Temp) at NEC Display Solutions of America

●Reconciled monthly credit claims utilizing SAP and Excel Pivot Tables

●Created internal reports depicting monthly credit claims

●Tested new cloud-based platform GTMS to identify functionality issues during production rollout

●Trained employees on GTMS and best practices

●Collaborated with the Logistics department to track order shipments and delivery status

●Responsible for managing 50 accounts

●Collaborated with the Finance team regarding customer credit limits and risk

●Created an order management training manual

●Processed credit card orders in SAP and collaborated with Finance to record payment data

Automatic Data Processing – Elk Grove Village, IL Jun 2016 – Feb 2019

Human Capital Management Consultant

●Managed 10 payroll client accounts, providing daily tier 1 support and analysis of reports

●Assisted clients with analyzing quarter- and year-end financials for accurate W-2 processing

●Utilized SAP and collaborated with the Banking team to research funding and paycheck inquiries

●Updated client general ledger accounts

●Recognized for technical subject matter expertise in using systems to manage requests and data

Buffalo Wild Wings – Lombard and Chicago, IL May 2012 – Mar 2016

Manager

●Monitored sales compared to wage costs to assist in determining staffing levels

●Analyzed internal inventory audits to improve P&L and identify opportunities for improvement

●Managed the opening of a new restaurant, including training and coaching over 200 new staff

Assistant Manager

●Assisted the Managers with daily operational tasks including cost management and staff training

Team Member/Guest Experience Captain

●Collaborated with guests to increase satisfaction and ensure a quality, custom experience

SKILLS & TECHNICAL PROFICIENCIES

Skills – Cost Analysis, P&L Analysis, Data Analysis, Reporting

Technical Proficiencies – SAP, Microsoft Office Applications including Excel

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