IT Professional with over **+ years of experience

Education, Financial, Medical, Managed Services, and Government Sectors Experience

****-** -

present

Senior Systems Engineer (Remote)

IT Authorities, Infrastructure Department

Responsibilities

Projects

Enterprise Emerging Clients

Bottling Clients

Manage the IT Infrastructure for bottling companies such as Coca Cola of North America (United States & Canada) along with Enterprise Emerging companies such as Eckerd Connects.

•

Typical Day: Critical Escalations, Add/Change/Remove Requests; Servicing, Updating, Monitoring: Virtualization Solutions - VMware ESXi, Hyper-V; Cloud Solutions - Azure, Office 365; Terminal Server Solutions - Remote Desktop Services, Citrix; Backup On-Premise & Cloud Solutions - Azure Recovery Services Vaults, Intronis, Datto, Veritas Backup Exec; Network Solutions - SonicWALL, Cisco, Cisco Meraki, Palo Alto; Server Software - Windows Server 2016, Exchange, SharePoint, Skype for Business, SQL; Desktop Software - Windows 10

•

• Ticketing & Tools: ServiceNow, ConnectWise, Labtech, CA Technologies, PRTG

• Physical to Virtual Migrations to VMware ESXi, Hyper-V Environments

• Office 365 Migrations

• Disaster Recovery Planning - Using Datto & Azure

• Cisco Meraki Implementations

• Virtual to Azure Migrations

• Disaster Recovery Planning - Using Azure Recovery Services Vaults 2017-01 -

2017-09

Systems Engineer (Contractor)

Millicom International Cellular SA

Responsibilities

Projects

Administrator for Server, Desktop, Mobile Devices, Network Infrastructure for domestic & international offices which includes United States, South America, Europe, Africa

•

Typical Day: Critical Escalations, Add/Change/Remove Requests; Servicing, Updating, Monitoring: Server Software - Windows Server 2012, SharePoint, SQL; Desktop Software - Windows 10

•

Corporate Training: Office 365, Microsoft Surface Pro; Network Solutions - Fortinet

•

• Active Directory & Group Policies Restructuring

• Created Run Book for Systems & Networking

Server Room Retrofit - Cisco Meraki (Security Appliance, Switching, WiFi), Battery Backup upgrade to support 4hrs loss of power, Implementation of Hyper-V Hosts

•

• Office 365 Migration

Disaster Recovery Planning - Using Azure Recovery Services Vaults, Mirroring Server Infrastructure

•

Richard

Borras

Systems Engineer

Personal Info

Address

1145 March Rd

Tallahassee, FL

32311

Phone

786-***-****

E-mail

adhopq@r.postjobfree.com

Skills

Windows Server

Active Directory

DNS

DHCP

IIS

PowerShell

Exchange

SharePoint

Skype for Business

SQL

Office 365

Azure

Hyper-V

VMware ESXi

Networking

2016-08 -

2017-01

Systems Engineer (Contractor)

Watsco, Inc.

Responsibilities

Projects

• Administrator for Hosted VMware ESXi, VMware Horizon Infrastructure Typical Day: Typical Day: Critical Escalations, Add/Change/Remove Requests; Servicing, Updating, Monitoring: Server Software - Windows Server 2012, SharePoint, Exchange, SQL; Desktop Software - Windows 10; Network Solutions - Palo Alto

•

• Office 365 Migration

• Infrastructure Monitoring Solutions Selection & Implementation

• Active Directory & Group Polices Restructuring

2016-01 -

2016-08

Network Engineer

City of Hollywood, Communications Department

Responsibilities

Projects

• Administrator for Exchange, SharePoint, VMware ESXi Typical Day: Florida Sunshine Law requests, Critical Escalations, Add/Change/Remove Requests; Servicing, Updating, Monitoring: Server Software - Windows Server 2012, SharePoint, Exchange, SQL;

•

• Cisco Unified Communications Implementation

• Office 365 Migration Planning

2015-08 -

2016-03

Office 365 & Azure Concierge Ambassador (Contractor) Microsoft (Experis)

Responsibilities

Office 365 / Azure - Planning, Implementing & Administration Support for Start, Small, Medium & Enterprise Business including Government Entities

•

• Trainer for new Concierge Ambassadors

2013-07 -

2015-10

Technology Officer

Kawa Capital Management

Responsibilities

Projects

• Administrator for Everything IT

Typical Day: Critical Escalations, Add/Change/Remove Requests; Servicing, Updating, Monitoring: Terminal Server Solutions - Remote Desktop Services; Backup On-Premise & Cloud Solutions - MozyPro, Carbinte, Symantec Backup Exec; Network Solutions - SonicWALL; Server Software - Windows Server 2008, SharePoint, SQL; Desktop Software - Windows 10; VoIP Solution: Shoretel; Teleconferencing Solution: LifeSize Icon 6000/LifeSize Bridge w/Clearsea Clients

•

• Ticketing & Tools: Freshdesk, WhatsupGold, PRTG

• Office 365 Migration

Project Manager for Office Relocation: Responsibilities - RFPs, COTs, ROIs, Procurement, Vendor & Contract Negotiations, Budgeting

•

• Disaster Recovery Planning - Colo/Azure

• Physical to Virtual Migration to Hyper-V Host

Teleconferencing

VoIP

Languages

Spanish

2013-01 -

2013-07

System Administrator (Contractor)

Vernis & Bowling of Miami

Responsibilities

Projects

• Administrator of Servers, Desktops, Networks

Typical Day: Critical Escalations, Add/Change/Remove Requests; Servicing, Updating, Monitoring: Backup Solutions - Symantec Backup Exec; Network Solutions - SonicWALL; Server Software - Windows Server 2008; Desktop Software - Windows 7

•

• Physical to Virtual Migrations to Hyper-V Hosts

• Office 365 Migration

Windows Deployment Services & Windows Server Update Services Implementation

•

2009-01 -

2013-03

System Administrator (Contractor)

Native Staffing

Project Locations

Projects

• Watson Pharmaceuticals -System Administrator January 2013 – March 2013

• JPMorgan Chase & Co - System Administrator January 2009 – November 2009

• TD Bank, N.A. - System Administrator January 2009 – November 2009

• Windows XP to Windows 7 Migration

2012-03 -

2013-01

System Administrator (Contractor)

Diebold, Inc.

Responsibilities

Typical Day: Answering inbound calls for CaptureNet Support Third Shift Support for CaptureNet (DIEBOLD ERAS Proprietary Check Imaging Software, Installation, Configuration, Troubleshooting)

•

• Daily Integrity Checks on SQL DB, QA on SQL Jobs 2009-11 -

2012-03

Microsoft Certified Trainer / CompTIA Trainer

Academy of South Florida

Responsibilities

Highlight

• Microsoft / CompTIA Trainer

• Instructed Navajo’s Indian Tribe IT Department on A+, Network+ and Server+ Education

2016-08 -

2019-06

Barry University, Information Technology, Specialization in Information Systems, Bachelor of Science

Course Work:

• Microcomputer Systems (A+)

• Telecommunications & Computer Networks (Network+)

• Computer Security (Security+)

• Web Design Authoring & Publishing

• Software Engineering

• Databases

• Wireless & Mobile Computing

• Project Management

• Administrative Information Systems

• Service Operations

Member of the National Society for Leadership and Success

• Linux+

• C++

Certificates

Microsoft Certified Trainer

Microsoft Certified IT Professional (MCITP) - • Enterprise Administrator on Windows Server 2008

Microsoft Certified Technology Specialist - Windows Server 2008 Application Infrastructure Configuration

Microsoft Certified Technology Specialist - • Windows Server 2008 Active Directory Configuration

Microsoft Certified Technology Specialist - Windows Server 2008 Network Infrastructure Configuration

Microsoft Certified Technology Specialist - Windows 7 Configuration Microsoft Certified Solutions Associate - Windows Server 2008 Datto - Technical Specialist I/II

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