Data Analysis
Resume:
PERSONAL INFO
CHENY ANG LIU
CERTIFICATIONS
EXPERIENCE
ACADEMIC PROJECTS
**/**** – 03/2020 Drexel University GPA 3.96 Philadelphia, PA 07/2016 - 08/2016 University of California, Berkeley Berkeley, CA 09/2012 - 07/2016 Shanghai Normal University Shanghai, China 04/2015 - 04/2015 Edogawa University Chiba, Japan
2020 AWS Machine Learning Specialist
2019 SAS Certified Advanced Programmer for SAS 9
09/2019 - 12/2019 Capstone Project for Call Center (R, Tableau, Excel) 06/2019 - 09/2019 Classification Models for Text Analysis (Python) 04/2017 - 09/2017 Michael Page Recruitment, Shanghai Marketing Intern 09/2015 - 12/2015 Jincai High School, Shanghai Literature Teacher 03/2015 - 06/2015 Bank of Ningbo, Shanghai Credit Card Department Intern Philadelphia, PA
******@******.***
www.linkedin.com/in/cl19
SKILLS
AWARDS
1st Place - 2020 Drexel Datathon
• Team captain
• Predicted flight delays for
Southwest Airlines using
machine learning models
• Extracted tweets using
Twitter API and applied
natural language processing
• Presented business insights
with data visualizations and
statistical analyses
7th Place (national) - 2019
Interactive TV Case Competition
• Team captain
• Conducted research on TV
industry and compared 8
popular streaming models
• Provided consulting reports
combining business theories
and analysis based on
customer survey
ADDITIONAL TRAINING
2020 IBM Data Science IBM Coursera
2018 Foundations of Data Science UCBerkeley
2018 Digital Marketing The Wharton School
EDUCATION
• Database and SQL for Data Science, Python for Data Science and AI, Data Analysis, Data Visualization, Machine Learning
• Prediction & Machine Learning, Computational Thinking with Python, Inferential Thinking through Simulations
• Marketing Analytics, Selling Ideas, Customer Centricity, Social Media & E-Commerce
• M.S. in Business Analytics
• M.S. in Marketing
• Exchange Program in Macro-Economics
• B.A. in Chinese Literature & Linguistics
• B.Mgmt in Financial Management
• Exchange Program in Asian Culture
• Predicted call volume and call length with LR, ETS & ARIMA
• Optimized the number of agents for each period with Erlang C
• Extracted comments with Twitter API and preprocessed texts
• Evaluated word embedding techniques, such as TF-IDF & Glove
• Built classification models with Naive Bayes, Decision Tree, SVM, K-Nearest Neighbors, Neural Networks and Google BERT
• Conducted 10 market researches, including competitor analysis, customer analysis and media trends analysis
• Analyzed data from social media and generated weekly report
• Operated 6 social media accounts to apply content marketing
• Designed EDM templates, event invitations, H5 pages and etc.
• Delivered 2 literature classes everyday to 80 senior students
• Processed around 60 applications per day, expanded client base and improved the efficiency with Critical Path Method Microsoft Word
Microsoft Excel
Microsoft PowerPoint
SAS
R
Python
SQL
Tableau
SAP
AWS
SPSS
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