La Vernia, TX *****
***********@*****.***
Clinic Team Lead
Health By Design – City Base Clinic
May 2017- Present
●Coordinate and supervise the activities of clinical team members engaged in clinical care for patients under the supervision of a Physician or provider for the diagnosis, treatment and prevention of disease
●Organize and assign duties and tasks to clinical team members
●Establish clinical team member work schedules daily/weekly and request staff from Area Director as needed
●Monitor daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely. Monitor and control overtime.
●Review and correct timesheets, review and respond to time off requests and coordinate payroll for clinical team members
●Evaluate performance of clinical team members and conduct verbal and written performance evaluations after 30 days, 90 days and annually
●Conduct interviews and provide orientation and training on clinical policies and procedures
●Identify and recommend solutions to clinical team member and office issues or problems
●Ensure high-quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate
●Implement or recommend disciplinary action as needed in conjunction with Practice Manager and Human Resources department
●Maintain adequate clinical supplies & ensure cost effectiveness
●Ensure clinical equipment remains in operating condition
●Ensure clinical policies and procedures comply with current state and federal regulations
●Identify and recommend policies and procedures as needed to ensure quality, compliance, accuracy and cost efficiency
Wellness Nurse Educator and Staff Nurse
Health By Design – Main Location
January 2011 to April 2017
●Provided professional patient focused education and coaching to individuals that participated in our wellness health evaluations
●Responsible for conducting, coordinating, and reviewing lab and Health Risk Appraisals on participants
●Responsible for contacting patients that had critical lab values and encouraging them to seek further treatment
●Performed telephonic coaching to participants regarding their lab results that included: CBC, Comprehensive Metabolic Panel, Ferritin, Lipid Panel, Iron Studies, PSA, Insulin, Liver studies & Biometrics
●Routinely worked in clinic setting as staffing needs required
●Provided nursing triage & performed procedures such as venipunctures, dressing changes, oversee prescription refills as ordered by physicians, notify patients regarding test results, medication refills and questions
●Administer allergy shots as ordered by patient's allergist
●Provide patient education regarding health lifestyles, blood pressure monitoring, healthy nutrition and blood glucose testing
●Assist with on-site flu immunization clinics at various locations
Nurse Manager & Assistant Administrator
Health By Design – Main Location
April 2008 to April 2010
●Responsible for managing, supervising, and coordinating the operations of the Executive Exam center, On-site Clinics and Wellness Divisions
●Directly supervised 24 employees in various departments
●Responsible for interviewing, hiring, training, planning, assigning, and directing work of staff
●Conducted performance appraisals for staff annually
●Developed, implemented, and evaluated clinic policies, goals and objectives
●Trained and served as a “Superuser” during the transition to Electronic Medical Records Advanced knowledge of eClinicalWorks system
Staff Nurse
Health By Design – Main Location
August 2007 to April 2008
●Perform executive exams that include lab work, hearing tests, vision tests, spirometry, cardiac stress tests via treadmills, DEXA and carotid ultrasounds
●Assisted in clinics as staffing needs required
Staff Nurse, PreOp/PACU/Procedure Room
Sonterra Endoscopy Center - San Antonio, TX
June 2005 to December 2006
●Provided nursing care to patients during the preoperative, procedure and recovery portion of the procedure.
●Daily tasks included starting IV’s, reviewing medical history, administering IV conscious sedation and monitoring patients during the recovery phase
●Provided patient teaching on a daily basis pre and postprocedural.
●Assisted with Quality Assurance
Staff Nurse, Post Anesthesia Care Unit
Methodist Ambulatory Surgical Center, Stone Oak - San Antonio, TX
May 2004 to June 2005
●Performed duties as a recovery room nurse caring for adult and pediatric patients for many types of post-surgical patients to include orthopedic, ENT, OB/GYN, cosmetic, ophthalmic, and general surgical
●Assist with conscious sedation for pain management procedures
●Served on the Quality Assurance/Quality Improvement Committee
Clinic Staff Nurse
PRMA of South Texas – San Antonio, TX
April 2003 to May 2004
●Responsible for providing preoperative and post-surgical care to patients in an office setting
●Performed preoperative and postoperative teaching to patients regarding cosmetic and reconstructive surgeries.
●Assisted physicians with surgical procedures in the office setting.
●Skills included suture removal, Jackson Pratt drain assessment/removal, wound care & dressing changes
Staff Nurse, Recovery Room (PACU)
Northwest Florida Surgery Center – Panama City, Florida
March 2001 to April 2003
●Performed duties as a recovery room nurse caring for adult and pediatric patients
●Provided post-surgical care to patients recovering from orthopedic, ENT, OB/GYN, cosmetic, ophthalmic, GI and pain procedures
Staff Nurse, Intensive Care Unit
Williamsburg Community Hospital – Williamsburg, Virginia
July 2000 to March 2001
●Provided care to intensive care unit patients
Staff Nurse, Intensive Care Unit
Baptist Medical Center – Surgical Intensive Care Unit
January 1998 to July 2000
●Provided care to intensive care unit patients