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Costumers Service Rep

Location:
Angola
Salary:
+244
Posted:
November 09, 2020

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Resume:

Firmino Jamba

Birth Date: August **, ****

Address: Luanda, Viana-Vila

Nationality: Angolan

Cell Phone: +244-***-***-***/+244-***-***-***

E-mail: adhom3@r.postjobfree.com

FORMAÇÃO ACADÊMICA:

2011 until now 4th year of Administration and English Language Translation at Catholic University of Angola.

2001/2006 High School graduation in Geo-History in Viana’s Normal Institute of Education, Neves&Sousa.

PROFISSIONAL EXPERIRNCE:

Occupation: Administrative Technician

Period of Activities: March 2017 up to de August 2020.

Name of the Employer: AMS KAWETO Projects Management and Advisory Consulting.

Activities: File system management (Contracts), responsible to organizational data stream, drafting report and contract translation. Team management; Assisting the Manager in meetings and other actions promoted by the company. Occupation: Technical Commercial and Customer Attendance.

Period: January 2012 up to February 2016.

Name of the employer: Open Expresso (Sonip Ep Services Provider).

Task: Attendance to the customers of real estate in Luanda Centralities. Customers’ expectations management Customers Registration in the system (SAP). Conflict mediation and management. Drafting report and data consolidations; Team management.

Occupation: English Language Translator.

April de 2010 Up to December 2011.

Company Name: Glamex Group.

Activities: Processing documents like contracts translation in to Portuguese Language to English Language, vice-versa.

Occupation: Logistic Technician

Period of Activities: October, 2004 up to September 2009.

Name of the employer: Department of National Reconstruction (GRN), Economic Especial Zone(ZEE).

Task: Acquisition planning; Transportation schedule and delivery in the bases; Control and prevision of materials requirements; Distribution planning, control and managing in distribution centers; Processing of requests and Issuing of daily report; Following the clearance costume of imported materials. PROFISSIONAL EDUCATION

2011 - Conflict and Mediation Management Course done at Sonangol Ep, Luanda- Mutamba.

2011 – Telephonist Operator Course provided by Development Program of Competence PHD Expert Advisors & Teachers, Luanda-Mutamba.

2010 - Human Resource Management Course done at Formation Center EK, Viana Village.

2009 - Advanced English Course done at Modern Language Center, Lda of Viana- Village.

2008 - Hardware Course done in Professional Rehabilitation Center of Viana.

2006 - Computer Science Course done at Professional Education Center Gigabyte in Benguela.

Computer Skill:

Good with MS – Office (Microsoft Word, power point, Excel, Outlook).

Good with SAP (Data Base Management).

LANGUAGE:

Portugues: Native.

English: Advenced Level.

ORGANIZATIONAL AND SOCIAL COMPENTECE:

Responsibility, competence and zeal in the task entrusted. Humble and ready to travel anywhere serving the interest of the company any time. Easy to communicate and dealing with people.



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