Data Analyst Salesforce

Profile

I plan to use my talents with data analysis to help a company make better decisions and operate with greater efficiency.

Highly motivated self-starter with strong analytical background seeking position to utilize my knowledge of software programs to conduct data analysis and program code, and leverage my critical-thinking skills to help companies make better decisions and operate with greater efficiency.

Work Experience

Stone Street Capital

Data Analyst/Salesforce Business Analyst/Research & Development June 2008 – May 2018

Planned collaboratively with Sales Team to implement enhanced customer data collection and Salesforce-based solutions that increased client conversion efficiency and reduced operating costs.

Implemented enhanced customer data to develop strategy which more effectively identified higher revenue prospective clients.

Conducted cost benefit analysis of advertising channels and produced recommendations about advertising strategy.

Cleaned, managed, and maintained a Salesforce database with over 80,000 unique records.

Assisted in Salesforce admin duties for over 100 active members.

Wrote python scripts to automate imported Excel spreadsheet cleanup and database duplicate removal.

Created Salesforce data visualization dashboards and reports to share key metrics with the leadership team.

Wrote S.O.P.s to ensure consistency of process and operations across the team.

Used skip-tracing in LexisNexis and Westlaw Clear to prevent fraud.

Conducted market research, identified, and launched several lucrative new lead generating channels.

Educational Services Inc.

Office Administrator: October 2007 – June 2008

Maintained the database and inventory of NIH publications available for the general public.

Compiled reports and organized presentation material for government contract bids.

Licensed Massage Therapist: October 2017 – March 2020

Provided assessments of a patient’s medical history to help solve soft tissue conditions.

Collaborated with doctors and chiropractors where we developed and enacted patient treatment plans.

Updated notes with detailed info regarding the patient’s visit and treatment plan.

Technical Skills

Programming languages: Python, Ruby, JavaScript, HTML

Development tools: Salesforce, MySQL, Tableau, SAS, GitHub, VSCode, PyCharm, Oracle VM, Mu, Jupyter Notebook, Excel, Git, Google Analytics, Codecademy Data Science Course

Operating Systems: Windows, Mac, Unbuntu/Linux

Education

-University of Maryland, College Park - B.S. in General Biology

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