Engineer Manager

JASON HUGHES

Malverne, NY *****

***- ***-**** *********@*******.***

https://www.linkedin.com/in/jason-hughes-b809a7b/

Senior Systems Engineer / IT Infrastructure

Dedicated Senior Systems Engineer adept at collaborating with clients and team members to determine job scope and project milestones for mechanical systems projects. Extensive expertise and experience of systems engineering. Proactive and structured with a passion for innovation. Skills:

• Troubleshooting and managing Windows Active • Process documentation

Directory 2008/2012/2016/2019 • Infrastructure management

• Troubleshooting and managing Exchange • Project management

2010/2013/2016/, Office 365/Hybrid deployments • Root cause analysis

• Managing and deploying VMware 5.x/6.X • Manage SAN storage EqualLogic, HP

• Managing and deploying Hyper-V 2008/2012/2016 • Site Recovery Manager VMware 5.x/6.x

Experience

CME Group, New York, NY 04/2020 - Present

Wintel Administrator (contract)

Building Windows 2016/2019 servers to meet multiple project requirements. Troubleshooting and route cause analysis of server failures, Connectivity issues, and Permission issues.

Backup and Restore management performance testing processes and procedures for server and application builds).

Managed deliverables and communicated status updates.

Manage Ticket queue and assigned tickets.

Windows server migrations from server 2012 to 2019.

Upgraded VMWare environment across multiple datacenters from 6.0 to 6.7.

Remediated replication issues between domain controllers and domain trust relationship.

Assist in exchange mailbox migrations from on-prem. to office 365.

Cognizant, Bethpage, NY 09/2019 - 4/2020

Manager of Operations (contract)

Project for PSEG long Island Upgrade infrastructure across 5 domains from 2008 active directory to 2016, decommission three legacy domains.

Assessed Active Directory configuration, sites and services, installed applications.

Developed gap analysis and remediation options.

Assessed existing group policies and OU hierarchy and develop plan for GPO migration, remediation, and cleanup.

Prepared master test plan with PSEG application owners and validate upgrade methods.

Designed and validated 2016 upgrade process.

Upgraded VMWare environment across two datacenters and 130 hosts from 5.5 to 6.7.

Remediated replication issues between domain controllers and domain trust relationship.

Decommissioned three legacy domains and migrated applications to upgraded production domain.

Northwell Health (short term contract position) 04/2020 - 06/2020

Windows Systems Engineer

Setup and configure software on Citrix servers for access. Building Windows 2016/2019 servers to meet multiple project requirements. Troubleshooting and route cause analysis of server failures, Connectivity issues, and Permission issues. Oversaw onsite go-live support and application go-live support.

Backup and Restore management performance testing processes and procedures for server and application builds).

Managed deliverables and communicated status updates.

Completed server migration to new location and racks.

Highstreet IT – Islandia, NY 03/2011 - 09/2019

Senior Systems Engineer

Design and implementation of exchange 2010/2013/2016/Office 365/Hybrid deployments.

Transitioned Exchange 2010 environment to Exchange 2013. Migrated and improved message transport architecture. Deployed, load balanced, and secured Client Access servers. Moved all mailboxes to Exchange 2013 in a timely manner with minimal downtime and support for legacy messaging technologies

Transitioned Exchange 2013 environment to Office 365 in a Hybrid deployment. Migrated and improved message transport architecture. Moved all mailboxes to Office 365 in a timely manner with minimal downtime and support for legacy messaging technologies

Administration of mailboxes, distribution lists and public folders via the Exchange Console and Shell.

Troubleshoot Exchange issues until resolutions involving and not limited to ActiveSync device activations and mailbox/calendar synchronizations; Calendaring issues; email-flow issues; message purges; mailbox migration and provisioning; mailbox configurations; mailbox restores and moves across databases.

Resolved connectivity issues for remote users while managing upgrades, backups, server configuration, remote mail, virus protection and software troubleshooting.

Install, configure, troubleshoot, diagnose, issues with Microsoft Active Directory 2008, 2012, and 2016.

Performed Network, Active Directory and Security tasks - WINS, DHCP and TCP/IP, DNS, Trust Relationships in Server 2003 – User and folder creation and permissions

Design and maintenance of Group Policy and management and support of Domain User Account in Active Directory Domain Server

VMware deployments and migrations 4.x,5.x,6.x

VMware 5 and 6 Site Recovery Manager

Active Directory implementations for NIST compliance

SAN (EqualLogic) upgrade/migration projects Implement/validate and test customer backup procedures, using Backup Exec

Performed cross platform audits of Active Directory (AD) objects and user permissions

Marcum LLP 02/2010 - 02/2011

Senior Systems Administrator

Management of Windows Server 2003 domain across 21 sites with over 200servers (2003/2008) providing services for a large national accounting firm. Senior support for all technologies in the environment including but not limited to Active Directory domain, Window Server 2003/2008. Exchange server 2007/2010 migration and management. Senior desktop support for executive users and escalations.

AD and Exchange integration of two companies that were acquired by the company, including but not limited to migration of over 300 user accounts/mailboxes, all company data and applications.

Planning and implementation of a project to "clean up" Active directory by removing 30 members of service desk from the domain admins team while still allowing them to do carry out basic admin functions in AD and Exchange.

Carrying out a complete overhaul of the current 100+ GPO's to less than 10 more encompassing GPO's.

Cleaning up of OU structure and security policies applied to OU's.

Optimizing replication between the 21 sites.

Implementation and regular testing of Business Continuity and Disaster Recovery procedures.

Implementation of change management procedures

Newsweek Magazine 2/2007 - 3/2010

Senior Engineer

Management of Windows Server 2003 domain across 6 sites, with 9 domain Controllers, 5 Exchange servers, 5 Files Servers, 3 SANS, and over 40 application servers. Senior support for all technologies in the environment including but not limited to Active Directory domain, Window Server 2003/2008.

Exchange server 2003/2007 management

VMware 5 implementation and management

Enterprise backups, Symantec End Point, Blackberry Enterprise Server

Troubleshoot Windows configuration issues, performance issues, and various service/failures.

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