Jessie Singleton
Dallas, TX *****
adhoge@r.postjobfree.com
Work Experience
Sr Processor
CU Members Mortgage - Dallas, TX
October 2020 to October 2020
to October 2020
Processed Conventional, FHA, and VA loans. Proficient with empower software technology. Made communication to clients via email and phone. Worked along side underwriters to ensure the loan file had proper documents in order for the loan to clear to close. Loan Assistant/Processor
Cardinal Financial - Plano, TX
June 2019 to October 2020
Studied mortgage related laws and compliance such as Respa, TILA, ECOA, etc. Requested payoffs, voe's and title. Communicated with borrowers and third party services to request needed documents. Mortgage Loan Originator Assistant
Amerisave Mortgage Corporation - Plano, TX
December 2017 to June 2019
• Collection documents per Underwriter's required conditions
• Complete Verbal verification of employment
Order Payoff
• Request Title Policy
• Request Hazard Insurance with correct Mortgagee Clause
• Make introduction call to borrower within 72 hours of loan approval.
• Other various duties as required per loan to meet and clear loan for closing. Route Sales Manager/Dispatch
Interstate Batteries - Dallas, TX
October 2016 to October 2017
Responded to emails from customers while taking calls from new and existing customers. Set up new accounts for dealers and processed payments. Made frequent follow up calls to existing customers to ensure top service.
Dispatcher
Busy Be'z Towing - Dallas, TX
October 2014 to October 2016
314-***-**** (Karen Gales)
Handled all issues dealing with customer service as well as dispatched calls to drivers. Set up new accounts and made frequent follow up calls to existing customers to ensure top service. Education
Diploma
Parkway Central High school
2008
Skills
• Customer service (5 years)
• Microsoft word
• Word
• Dispatch
• Dispatching
• Call Center
• Mortgage Servicing (1 year)
• Customer service (10+ years)
• Computer skills (5 years)
• Microsoft Word (5 years)
• Loan Officer Experience
• Fair Housing Regulations