Manager Service

MELLISSA LIANA PRINS

** ********* ****** ******, *********, FLORIDA, JOHANNESBURG, 083*******, adhoen@r.postjobfree.com

OBJECTIVE

I have the will the know-how and the experience to fulfil the requirements of the position and can guarantee you my commitment.

EXPERIENCE

JAN 2011 – CURRENT

OFFICE MANAGER – VANLECT ELECTRICAL SYSTEMS CC – BOOYSENS RESERVE

Responsible for all relevant staff matters – Contracts/leave application/staff related queries/staff medicals/training/Allowances

Preparing of quotations, invoices and statements (sage online accounting)

Sending out invoices and statements

Updating payments

Monthly payments to service providers and suppliers

Filing for debtors and creditors (invoices/statements/delivery notes/purchase orders/credit notes)

Placing of day to day orders – Electrical stock from switches to cables

Placing of stationery as and when required

Booking of accommodation/flights when required

Vehicles – Insuring vehicles license disc/vehicle service and fines are up to date

01-09-2009 to 12-12-2010

FLIGHT CONTROLLER – BIDAIR – O R TAMBO INTERNATIONAL AIRPORT

Editing of flights (Pre-seating/special assistance/blocking off seats/checking no-record/no shows)

Catering of meals

Briefing check-in staff on situation on flights

Excess baggage

Checking flight documentation

Ensuring the safety of passengers/flight and crew

28-07-2009 to 28-08-2009

ABSA BANK LIMITED – ADMINISTRATOR – JOHANNESBURG

Temporary contract

Planning of all ABSA buildings (owned or hired)

14-02-2005 to 05-05-2009

DUTY OFFICER – QATAR AIRWAYS – O R TAMBO INTERNATIONAL AIRPORT

To assist the station manager in his responsibilities towards the overall performance of the station

To represent the airport manager in the local management team meetings when necessary

To be coaching and supporting his team

That cases of inadmissible passengers are always avoided by the station

To encourage extra income e.g. excess luggage in a tactful and discrete manner

Must be familiar with the local emergency procedure and QR standards

Independent action and decision making

SINGAPORE AIRLINES 2001-2005

SENIOR CUSTOMER SERVICE AGENT

SOUTH AFRICAN AIRWAYS 2000-2001

CUSTOMER SERVICE AGENT

EDUCATION

1999 – KELLY GREENOAKS COLLEGE – JOHANNESBURG

Diploma travel and tourism

REFERENCES

References are available on request.

Certificates attached

Contact this candidate