Manager Assistant

DARLA ELLIOTT

Cell 480-***-**** ~ Email: **********@*****.***

With a lifelong experience in retail management, customer service and leasing for the last 3 years, I’m currently seeking a new Leasing Manager / Assistant Manager opportunity with a stable and successful property management company.

*Multi-State and Multi-Unit Management

*Employee and Customer Conflict Resolution

*Excellent Written/Verbal

Communication

*Recruiting

*Leadership/Coaching

*Team Building

*Windows Operating Systems

*Microsoft Office, Yardi, CRM, On-Site

WORK EXPERIENCE:

Leasing Manager, Avenue5, Scottsdale, AZ 2019-Current

Lease files & renters insurance compliance audits

Generate & process lease renewals

Move ins, Move outs

Posting rent payments

Supervise & Train a team of 4 leasing agents & concierge

Leasing Agent, MG Properties, Phoenix, AZ 2019-2019

Marketing

Touring future residents

Leasing & file execution

Multi-site experience in customer service and conflict resolution

Leasing Agent, Fairfield Residential, Phoenix, AZ 2017-2018

Marketing

Touring future residents

Leasing & file execution

Customer service and conflict resolution

Residents events planning & execution

Made the 1 Million club in 10 months in 2018

H&M, Scottsdale, AZ 2010-2017

Lead team of 80 employees to accomplish District goals.

Develop and maintain strong working relationships with corporate office.

Increased revenue double digits over LY within market.

Executed visual store moves and directives for new merchandise, seasonal changes, and store marketing initiatives in new retail locations.

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