Service Representative Front Desk
Resume:
Christina Marie Rivera
Laplace, LA 70068
**************@*****.***
Objectives
Dedicated customer service professional with 10 plus years’ experience in a fast paced environment seeking an opportunity in a team-oriented company.
Education
Destrehan High School Destrehan, LA
Diploma (August 1980-May 1984)
Experience
Walmart Laplace, LA January 2009- present
Optician, January 2009-present
Handles front desk administration
Schedules appointments of clients
As a customer service representative, one of the most challenging issues is handling different customers- irate customers, offensive customers and defensive customers
Handles purchasing of equipment such as frames and lenses
Ensures quality in the work environment
Assist patients in selection of frames
Fitting of lenses as well as repairing of frames
Trains patients in using lenses
Maintains daily reports
Sally’s Beauty Supply Laplace, LA January 2007- January 2009
Sales Associate, January 2007-January 2009
Communication with customers
Customer assistance
Customer relations
Customer service
Dealing with different people
Unloading and unpacking deliveries of merchandise, organizing merchandise in the stockroom and stocking shelves on the sales’ floor
Pricing merchandise and conducting inventory of existing stock
Skills
Ability to listen to attentively to customers
Clear, verbal communication
Ability to empathize
Basic performance skills
Data entry and basic computer skills
Communication skills
Organization skills
Contact this candidate