FABIO ROLLIN
Windermere, FL 34786
***********@*****.***
Willing to relocate anywhere in the US
OBJECTIVE
Dynamic professional with excellent leadership and teamwork skills. Good interpersonal relationships, integrity and quality in the tasks performed. PROFESSIONAL SUMMARY
Telecommunications, network and IT experience consisting in more than 14 years of technical installation/maintenance/support, network design, and project management services. Leader of a 6 member’s team as a senior analyst, distributing jobs, escalating to higher levels of manufacturers support, elaborating reports of customer’s satisfaction of services and profits. Page 2
SKILLS & ABILITIES
Cisco Networks CCNA training - INFNET
LPIC I & II - Linux System Administrator training – INFNET Data Analytics: Mining, Predictive, Text & Big Data Analytics – PUC-RIO BIG DATA Analytics – ENCE
AWS Cloud training - Amazon
Level 1 & 2 technician certified at IPC Systems - Westbrook, CT Nexus SIP Protocol certified at IPC Systems - Westbrook, CT Nice Systems IPVR certified at IPC Systems - Westbrook, CT CTI IQ/IMPACT training at IPC Systems - Atlanta, GA UNIGY V1 and V3 VoIP system IPC Systems- Westbrook, CT BCM and VoIP certified at Nortel
OminiPCX4400 certified at Alcatel
Portuguese: Native
English: fluent
Spanish: advanced
EXPERIENCE
April 2003-
October 2019
Wittel Comunicações Ltda. – www.wittel.com.br
Senior Engineer
· Wittel is the distributor in Brazil of IPC Systems equipment, Nice Recordings and Cisco CUCM PBX and data.
· Specialized at financial market solutions, including VoIP equipment’s of trading floors (IPC Systems), Cisco PBX, voice recorders (Nice Systems) and CTI integration, supporting more than 100 customers in Brazil including: Santander, Citibank, JP Morgan, Meryl Lynch, Deutsche Bank, Itau, TIM, Petrobras.
Support in Latin America of trading floors VoIP and CTI products, installation and maintenance including Citibank, Deutsche, JP Morgan in Argentina, Chile, Peru.
· High proficiency in Linux/Unix systems, Windows Servers and networks, Alliance MX and Unigy Servers, Analog and digital lines and telephony services.
EDUCATION
High School:
Higher Education
CEFET-RJ Electronic technician 1999-2001
ESTACIO University Information Systems 2015
ESTACIO University Bachelor Business Administration 2017 Page 3
KNOWLEDGE
Business management, SQL, JAVA, C++, HTML, CSS, PHP, Data mining, Statistics, IT