Doorman/concierge/porter
Resume:
Emil Nikocevic
Bayside, Queens *****
**********@***.***
Work History
Doorman/Building Porter
Aug 2019-present
Halstead Management
*** **** **** ** *** York 10024
• Greet and assist residents and others in a pleasant and professional manner
• Respond to inquires such as knowledge of the buildings amenities as well as restaurants, shops, attractions. Also noise complaints and/or concerns and relay them to the proper co-workers from the appropriate department
• Monitor the safety and security of the residents by screening all non-residents such as visitors
and contractors.
•Accept packages and receive mail from courier
services, place them in storage until picked up by intended recipient. Keep records of all deliveries and inform residents immediately after arrival
• Work in coordination with supervisors, maintenance and porters. Also clearing the sidewalks in the winter to cleaning the lobby
Front Desk (Stand By)
Jan 2020-Present
Douglas Elliman Management/222 Riverside Drive New York 10025
•Accept packages and receive mail from courier and logging them in Building Links system.
•Building security and safety for tenants to include guest registration, check identification, and call to tenant to announce the person (s) who is visiting/delivering.
•Provide services to tenants such as assistance with packages and luggage help hailing a taxi cab, open the door for them, as well as other assistance needed.
•Answer the lobby phone and respond to calls accordingly.
•Communicate all contractor/vendor visitors to superintendent and follow visitor log checking and check out procedures.
•Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
Building Porter/Front desk (Stand by)
September 2016-Present
Company: Orsid Realty/310 Riverside Drive, NY 10025
·Perform repairs on all things throughout the building from malfunctioning elevators to leaky faucets
·Clean all floors on a weekly basis whether vacuuming sweeping mopping or waxing.Complete weather-specific tasks such as shoveling snow
·Ensure building security and safety for tenants to include guest registration, check identification, and call to tenant to announce the person (s) who is visiting/delivering.Provide services to tenants such as assistance with packages and luggage help hailing a taxi cab, open the door for them, as well as other assistance needed.Communicate all contractor/vendor visitors to superintendent and follow visitor log checking and check out procedure using Building Links System
Doorman
September 2016-April-2018
Company: Orsid Realty/370 Riverside Drive NY 10025
·Has presence and alerts Security or Duty Manager whenever a suspicious looking person or troublemaker is present
·Provides all guests with a warm, friendly and professional welcome, greeting and farewell
·Works closely with valet team supervisor to ensure traffic flow and reports any concerns to superiors
·Obtain taxis for guests and assist with all transportation requests
·Verified and recorded visitor information and directed guests to their destination.
·Tracked and maintained incoming packages for residents as well as outgoing shipments.
·Maintained building grounds and safety
Building Porter and Doorman- Vacation relief
2015-summer
Wallack Management/333 E 79th Street, NY 10075
Education and Coursework
Associates Degree in Health Science/Queensborough Community College
Skills
•Receptionist
• Customer Service
• Problem Solving
Additional Information
•Over 5 years Concierge/Doorman /Porter experience.
• Values providing excellent customer service.
• Punctual, dedicated and hardworking individual. • Enthusiastic and experienced worker.
• Pleasant and professional attitude
Contact this candidate