Mortgage Closer

Jessica Stuart

**** ***** **. ****, ** ***** / 850-***-**** / **************@*****.***

Mortgage Closer / Trident Home Loans, Pensacola, FL / 2/2020 - present

• Review mortgage loans to analyze outstanding items before closing acting as mortgage broker services

• Assist Title Agent and Investor in problems concerning loan closing and wire balances

• Determine requirements on compliance in closing transactions

• Ensure all conditions and regulatory requirements are met prior to closing per investor requirements Equity Closing and Settlement / Aerotek, Pensacola, FL / 11/2018 – 2/2020

• Coordinates post-closing audit tasks and quality control procedures

• Schedules all residential loan closings as required ensuring compliance with TRID and all other regulations

• Prepares equity closing documents and reviews for accuracy of closing disclosure fees

• Completes disbursement of loans and journal ledger transactions after appropriate rescission period Utility Billing Clerk / City of Gulf Breeze, Gulf Breeze, FL / 10/2011 – 10/2018

• Coordinate and import meter readings for utility accounts for review of consumption reports

• Calculate utility bills, monitor billing items, leak adjustment requests, billing credit adjustments and ledgers

• Review utility accounts that are past due 30 days and comply with collection/shut off procedures

• Process final closing of new residential/commercial utility taps for installation due to new construction

• Assist with code enforcement duties such as business licensing, permits and city ordinances Accounts Payable and Payroll / Snelling Staffing, Mobile, AL / 6/2010 – 9/2011

• Set up invoices for payment and maintain vendor files while reviewing and researching invoices

• Track expenses and process expense reports and prepare transfers, payments and check-runs

• Post and reconcile transactions to journals and ledgers and assist with month-end closing

• Maintain payroll information by collecting, calculating and entering data

• Updated payroll records for exemptions, insurance, deductions and job title/department transfers Customer Service Representative / American Water, Pensacola, FL / 5/2007 – 8/2009

• Communicated with customers by phone for requests of installation, turn-on, discontinuance of service

• Completed required contract forms and maintained account records

• Investigated, researched, evaluated, and monitored account history and resolved billing disputes Host Supervisor / Ruby Tuesday, Pace, FL / 8/2005 - 5/2007

• Managed flow of guests in a high-volume restaurant to ensure high quality service including food preparation

• Reconcile transactions and implemented marketing sales strategies

• Trained, coached and mentored front-of-house trainees in front line roles for the restaurant Visual Merchandiser and Marketing / Bealls Inc, Pensacola, FL / 8/2003 - 8/2005

• Designed displays, stands, and panels for sales promotions and events for the increase of sales

• Created window and in-store displays of goods for department store retail using lighting and props

• Successfully worked within budget, areas, and deadlines including installing and dismantling of displays Education

• Pensacola State College, Associate of Liberal Arts, AA (2017 – 2019)

• Florida International University, Public Policy and Service, BPPS (in progress) Recognitions

• Award of Excellence for outstanding in Visual Merchandising, AAFES

• 100% Accuracy in Performance Reporting Group for service order accuracy, American Water

• Nominated for City of Gulf Breeze Employee of the Year 2017

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