Enrique Basaldua
***************@*****.***
Objective:
Seeking a full-time position.
Professional Summary:
Meticulous organized Administrative Clerk with 5 years of experience performing general office duties to include:
• Microsoft Office Programs
• Mathematics
• Service Orientation
• Social Perceptiveness
• Complex Problem Solving
• Time Management
Experience:
Administrative Assistant, Nicol Scales & Measurement, April 2019- November 2020
• Maintain quality compliance and software.
• Handle Customer inquiries via phone, email and Online Chats.
• Assist in scheduling customer service requests and maintaining tech workload.
• Precisely Complete Documentation: Including Work Orders, reports, logs and records.
• Answer phone providing support to customers and technicians.
• Problem solver that works to get to the bottom of customer requests and issues. Logs and Records Clerk, U.S. Navy, August 2018- April 2019
• Responsible for maintaining the accuracy of 48 aircraft logbooks using Microsoft excel and naval computer programs.
• Maintain directive control and custody records, control forms and reporting requirements; perform technical, managerial, and support duties required by the Naval Aviation Maintenance Program.
• Implemented a Microsoft Spreadsheet for logging pilot flight hours which resulted in a 10 percent decrease in man hours.
• Maintain files with confidentiality in an easy accessible format.
• Operate and maintain office machinery, including copiers, fax machines, and printer
• Prepare aircraft and maintenance related correspondence
• Maintain operations department flight data, historical files, and aviator data. Administrative Assistant, U.S. Navy, December 2017- July 2018
• Led four personnel in the screening and routing of 791 items of correspondence.
• Updated the Global Address listing for 201 personnel and assisted in the verification of 115 workstations guaranteeing 100 percent accountability for five departments.
• Handled office interactions with outside visitors. This includes greeting and directing guests, answering phones inquiries, handling requests or complaints in professional manner.
• Provided information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Provide basic instruction to presenters on how to use a particular program.
• Maintain files with confidentiality in an easy accessible format.
• Operate and maintain office machinery, including copiers, fax machines, and printers. Repair Parts Clerk, U.S. Navy, June 2015- December 2017
• Meticulously tracked and inventoried over $721,651 of consumable/repairable parts for over 415 scheduled jobs.
• Spearheaded the research and receipt of over 600 repairable parts and the issue of over 350 repair items.
• Validated and trained three personnel on the management and upkeep of 119 publications, resulting in 100% accountability.
• Keep track of inventory and work with supply vendors to ensure a well-stocked office.
• Compare inventories to locate shrinkage or shortage, prepare comparison reports to maintain inventory database and reports.
• Prepares purchase, disposition, gain or loss documents. Education:
The Colony High School- Diploma- 2011
Brookhaven College Fall 2011- Fall 2012
References:
Submitted upon request