Office Customer
Resume:
WORK EXPERIENCE
Office Manager
Kenneth Stern Chiropractic Corporation - Cleveland, OH
December 2015 to Present
Billing and Coding
Personal Injury and Workers Compensation
Managing multiple phone lines
Working with Attorneys and Managed care organizations Hospital Grade Cleaning and Sanitizing
Medical Receptionist
Center for Foot and Ankle - Orlando, FL
August 2015 to November 2015
Responsibilities
Provided excellent customer service while checking in and checking out patients. Verified a multitude of different insurances. Collected copayments and provided correct change. Made follow up appointments. Answered multiple lines using proper phone etiquette. Handled various referrals. Faxed. Scanned. Printed. Developed X-rays. Accomplishments
I made sure to provide excellent care, compassion, and customer service to every single patient that walked through the office in a timely and efficient manner. I contributed to the flow of the office making sure the census was met on a daily basis.
Skills Used
Customer service. Microsoft office. 65 Wpm. Proper phone etiquette. Deli Clerk (Part-time)
Daves Supermarket - Cleveland, OH
May 2015 to July 2015
Responsibilities
Provide excellent customer service while accurately slicing and weighing a variety of meats and cheeses to the liking of the customer. Sandwich making. Salad serving. Rotisserie chicken. Accomplishments
INEZ
DE LEON-QUINONES
Cleveland, OH
****.**********@*****.***
I was a hard worker who went the extra mile to make sure the customer left the store satisfied and returned for that same reason.
Skills Used
Provided excellent customer service.
Deli Clerk (Part-time)
Marcs - Cleveland, OH
January 2015 to July 2015
Responsibilities
Provide excellent customer service while accurately slicing and weighing a variety of meats and cheeses to the liking of the customer. Sandwich making. Salad serving. Rotisserie chicken. Accomplishments
I was a hard worker who went the extra mile to make sure the customer left the store satisfied and returned for that same reason.
Skills Used
Provided excellent customer service.
EDUCATION
NA in Nursing
Cuyahoga community college - Cleveland, OH
2013 to 2018
Diploma in Honors
Gateway High School - Kissimmee, FL
2009 to 2013
SKILLS
Microsoft Office (10+ years)
Typing 80WPM (4 years)
Phone Etiquette (6 years)
Internet (10+ years)
Electronic Medical Records (3 years)
Positive Attitude (10+ years)
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CERTIFICATIONS AND LICENSES
Driver's License
Notary Public
April 2019
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