Front Office Assistant

Curriculum vitae

Essais Imen Mobile: +971-*********

E-mail: adho0o@r.postjobfree.com

Objective Seeking challenging job that match my qualifications, experience

and my academic background in a people-oriented company.

Experience

Administration assistant /Secretary

February 2012 – October 2020 Dubai duty free

●Answer phone calls and redirect them when necessary.

●Manage daily agenda and arrange new meetings and appointments.

●Prepare and disseminate correspondence, memos and forms.

●Make travel arrangements.

●Assist with the local recruitment process including scheduling of interviews and documentation.

●Conducting initial screening interviews with junior level applicants.

●Acknowledge all speculative applications and maintain oracle database of all applicants.

●Assist with the internal vacancy selection process (transfers; promotions; beauty advisors and dedicated staff)

●Assist with the external vacancy selection process for overseas recruitment.

●Submit monthly statistical reports.

Front office receptionist

April 2009 – February 2011 Grand Hyatt Dubai

●Achieve positive outcomes from guest queries in a timely and efficient manner.

● Ensure an efficient reception experience for guests, including check in /out, and complete audit procedure, as required

● Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash accordance with the hotel credit policy

● Demonstrate a high level of customer service at all times.

Education Bachelor’s degree on Marketing

Tunisia

Language Arabic: Mother tongue

French: Read, speak and write

English: Read, speak and write

Computer skills MS Word, MS Excel, opera, lotus notes

Personnel Date and place of birth: 17/05/1985 in Tunisia

In formations Gender: Female

Marital status: Single

Nationality: Tunisian

Hobbies: travel, sport

Qualifications Hard working with high ability to learn new concepts

Extremely high sense of team spirit

Self learn with high ability to work under pressure

References and transcripts are furnished upon request.

X

Contact this candidate