Chelsie Kiesel

720-***-**** adho0h@r.postjobfree.com **246 Sedalia St, Commerce City, CO 80022

SKILLS

• Employee Relations

• Content development -

curriculum, brand, adult learning

• Public speaking, training, and

facilitation

• Recruiting and onboarding

• Customer Service

• Performance management • Interpersonal skills • Work design and process implementation

• Strong verbal and written

communication

• Compliance, risk assessment,

and employment law

EXPERIENCE

Consultant/Founder - Operations Management/Human Resources CFK Consulting Services, 2018 - Current

• Consultant for a barbershop franchise located in San Diego, CA and start-up barbershop franchise in Denver, CO. Primary duties include overseeing day to day shop operations, employee relations including recruiting, onboarding, benefits, payroll, and performance management.

• Routinely monitor P&L reports, adhere to monthly spending budgets and exceed top line revenue goals.

• Expertise in system design and implementation, brand training content development and facilitation, leadership development, and executive coaching.

Manager of Leadership Development and Regional Operations Floyd's 99 Barbershops, 2015 - 2018

Corporate Office, Greenwood Village, CO

• Oversee shop operations for 49 corporate barbershop locations across Colorado, California, and Arizona, including employee relations, budgeting and P&L statements.

• Develop leadership training content and curriculum, facilitate weekly and monthly meetings and quarterly training for new shop and district managers.

Change Champion - Project Manager - KRONOS HRIS Implementation Subject Matter Expert Floyd's 99 Barbershops, 2017 - 2018

Corporate Office, Greenwood Village, CO

• Vetted 10+ HRIS platforms, collaborating with executive leadership to identify, train, and implement KRONOS HRIS platform for 78 corporate barbershop locations. Following implementation, responsibilities included report monitoring, time clock auditing, and system expertise training and troubleshooting for all field operations. District Manager

Floyd's 99 Barbershops, 2012 - 2015

Denver, CO

• Oversee shop operations for 7-14 Colorado barbershop locations. Responsible for staffing, ensuring excellent client service, identification and development of leadership candidates for management including curriculum and content facilitation, monthly, quarterly and annual shop P&L statements. Shop Manager, Hair Stylist

Floyd's 99 Barbershops, 2006 – 2012

Denver, CO

• Managed day to day shop operations, ensuring proper staffing levels to achieve growth year over year in revenue and client visits, provided and maintained high standards of client service and technical proficiency by all employees. Coached and developed 25+ employees in all aspects of the position including hiring, performance management, and goal setting. Responsible for inventory management, ordering, and loss prevention. Conducted monthly and quarterly compliance audits and consistently adhered state board rules and regulations. EDUCATION

Certificate of Completion - Associate Degree in Cosmetology Emily Griffith Technical College, Denver 2005

Psychology/General Studies 2002-2004

Front Range Community College, Westminster

General Studies 2001-2002

University of Northern Colorado, Greeley

General Studies 1999-2001

University of Colorado - Denver, Denver

AFFILIATIONS

• Mountain States Employers Council

• Colorado Department of Regulatory Agencies Advisory Committee - Barbering and Cosmetology

• Yoga Alliance - Certified Yoga Instructor – CorePower Yoga

• Dale Carnegie Leadership and High Impact Presentations

• Fred Pryor Learning Solutions

References Available Upon Request

Contact this candidate