Manager Office

917-***-**** cellular

718-***-**** home ********@*****.***

Trilbi L. Knight

Professional

Summary

Successful office administrator for 15 years +, able to navigate within any field.

Eager to explore new opportunities and implement all my prior experience and knowledge. Team player and dedicated to the mission that serves the company.

Education

The College of New Rochelle

Bachelor of Arts Degree, Concentration in Social Sciences

Graduated January 2018

Experience

01/15 - 3/20

Marion Scott/1199 Housing Corporation New York, New York

Human Resources Administrator – Office Manager

Maintained company time and attendance system (Novatime) 220/240 employees

Compiled weekly payroll data, time and attendance reports for distribution

Maintained all paid time off for office personnel/maintenance & security staff

Maintained/inputted all weekly payroll data via ADP Totalsource - Website

Inputted new hire packages, tax forms, and personnel data in ADP & Novatime

Maintained communication with ADP Representative regarding employee records

Maintained reports for Worker's Compensation claims, FMLA/disability documents

Maintained/coordinated health insurance, health/welfare, pension benefits & dues

Maintained employee files, wage increases/records, payroll reports

Generated employment verification letters as requested

Generated immigration/housing: employment verifications as requested

Processed terminations/resignations pay out accumulated time for ADP

Liaised between general manager/board members

Managed/replenished office supplies/machinery service calls

Managed/coordinated property events: i.e: annual elections/holiday/retirement parties

Coordinated with Maintenance Director re: internal office request

Posted in-house shareholder maintenance/parking payments within AS400 database

Deposited all AS400 transactions remotely via Sterling National Bank

07/10 - 03/14 Wingate/Rush Management New York, New York

Regional Assistant

Liaised between regional property/site manager and residents

Processed/computed/submitted NY region payroll for approval

Maintained all regional office/resident files for four properties

Processed all invoices for regional office & properties for billing

Coordinated/scheduled residents unit repairs

Scheduled all regional property manager appointments

Maintained all personnel files

Updated One-site resident database

Maintained Cityfile database for all four properties in region

Processed daily attendance & overtime file for corporate office

Maintained office equipment/schedule necessary repairs

Tabulated/organized/processed expense reports/tenant rents

Screened/scheduled all prospective employee interviews

04/10 - 07/10 SoBro Bronx, New York

Retention Specialist

Conducted daily tracking of employed participants, captures and documents JRCP and retention on CRM

Assisted with all participants in developing individualized post employment plans suited to their educational and training needs, and provides post employment career counseling

Built a relationship with participant's in order to build bridges to future long term job retention

Collected employment verifications from employers, participants and or services (i.e. Work Number, etc.)

Participated and supported job placement activities including providing necessary services; including interview coaching, assistance with appropriate dress and behaviors, and other activities as necessary

Participated as a member of a team responsible for ensuring that outcome based performance standard is met

Coordinated with partner organizations and Case Workers, Employment Specialist assigned to our participants

Conducted workshops/presentations covering a range of topics such as: conflict resolution, overcoming challenges, etc

Participated actively in team meetings as well as provides support when necessary to team members

08/07 - 5/09 Glover Group, Inc. New York, New York

Office Manager

Answered/managed all incoming calls

Sorted all mail, faxes, and deliveries for distribution

Officiated interoffice calendar

Scheduled/confirmed meetings with clients

Coordinated/prepared outbound courier and messenger packages

Calculated weekly petty cash for processing

Coordinated travel arrangements/car service pickups

Compiled account invoices for client billing

Filed all accounting documents and correspondence

Scheduled all service calls for office machinery

Oversaw overall office upkeep with maintenance personnel

Assisted with year-end processing of W-2's for office personnel

License

Certificate of Fitness/F03 Expiration – January 25, 2022

Skills

Microsoft Word, Excel, Powerpoint, Outlook, AS400 and Xerox/Fax Machine

Type 50 WPM, Handle 15 line switchboard

Furnished upon request

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