QA software engineer

SAIKRUPA HIREMAGALUR, CSPO, CSM

**** ******* **** ***, ** 38139 • 303-***-**** (M)

e-mail: *********@*****.***

PROFESSIONAL SUMMARY

Experienced and reliable QA Engineer/Business Analyst with over 10 years of experience working in companies to ensure the highest quality outcomes possible.

Certified Scrum Product owner and scrum master

Highly motivated and goal-oriented individual with a strong background in agile project methodologies

Excellent ability to interface between Business, Development, and QA Teams to ensure execution of test strategy.

Leveraging Jira in prioritizing backlogs for Production issues and assigned them to the development teams.

Experience in mobile (iOS/ Android) software/application testing, creating, maintaining and executing Test plans, Test cases and Test Scripts

Experience in interacting with business users and clients to gather requirements, analyze and transform them into user stories, technical and design specifications

Experienced to provide timely and accurate feedback to management and development teams regarding product quality to achieve scheduled targets

Willingness to learn new concepts and ability to articulate alternative solutions and reasoning behind the alternatives

Excellent communication, co-ordination and presentation skills

Experience with accessibility testing using JAWS, security testing, cross browser testing for live and visual testing.

Experience of using Salesforce for creating reservations for customers

SKILLS SUMMARY

Certified Scrum Product Owner

Test Plans, Cases & Processes

Data Interface & Migration Testing

Certified Scrum Master

Quality Management

Test Strategies & Coverages

Business Analysis

User Acceptance testing

Mobile Application testing (iOS/Android)

TECHNICAL SKILLS

Testing tools: Visio, Microsoft tools, Xcode, ADB, Charles Proxy, AWS Device farm (Mobile /Web), UFT/QTP, Postman

Data Analytics: Tableau

BPM Tools: PEGA 7.2

Web Technology: HTML, XML, VB Script, Java Script, JIRA, IOS/Android, Confluence

Languages, SQL, Visual Basic, Java

Data base: SQL Server, Oracle, MS Access, MySql.

Agile Tools: JIRA, Qtest

EDUCATION

Bachelor of MIS: Metro State College of Denver 1998-2000

Bachelor of Electronics Seshadripuram College of Bangalore, India 1993-1996

PROFESSIONAL EXPERIENCE

Client: Bambu Systems, Memphis, TN

Duration: October2020 – Current

Role: Sr. QA Analyst

Testing the online banking app on iPhone and Android and writing test cases in Jira.

Working with Product owner to go over requirements document and create use cases and test cases.

Working in an agile environment to get releasable versions for the banking app.

Client: Express Scripts, Memphis, TN

Duration: Aug 20 – October 2020

Role: QA Lead

QA Lead responsible for leading a team to test pharmacy integration product to receive prescriptions from other pharmacies and process the scripts through pharmacy processing system

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Responsibilities:

Coordinate with team members to create and execute test cases to make sure features and capabilities are meeting acceptance criteria of user stories and release quality software to production

Run System and Integration Testing RTM (Refill Transfer Manager) to ensure all features are working as designed

As a member of Agile Scrum Team, coordinating and planning testing with QA team and engineers from development team.

Hilton Inc, Memphis, TN

Duration: July 14 – April 20

Role: QA Analyst

As a key member of QA team responsible for testing mobile Straight2Room application to create high quality product and get digital key delivered to your device. Hilton application featured using Bluetooth technology compatible with for iPhone and Android phones.

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Responsibilities:

Responsible for QA environment availability and data quality for Agile Team to test functionality and also do regression testing

Implemented process using Jira/Kanban board to intake all request coming into QA from all the teams, managed ticket assignments and provided daily update to leadership on the progress

Run System and Integration Testing using frontend HHonors and PMS application on the mobile devices to ensure all features are working through all devices

Ran nighty audits for staging properties so all the teams could test on new versions of the staging app and get digital keys.

Assisted in training new hires on the front desk application as part of the application rollout.

Coordinated testing with cross functional team in multiple locations consisting of UAT users and developers to test the applications, track the issues and test the defects that was fixed by the development team

As a member of Agile Scrum Team, conducted smoke and regression testing as developers made change to the features before a new version of the package could be applied with the changes.

Supported hardware team in configuring door lock equipment to sync with the application

Project: Payer Project

Client: Accredo Health Inc, Memphis, TN

Duration: May 13 – June 14

Role: Business/Data Analyst

Data analyst to analyze, create and manage pricing and payer data as part of data management group for specialty reimbursement operations.

Responsibilities:

Coordinate with business analyst from operations team to review pricing and payer data for accuracy.

Manage and maintain data upload tool to load data into production system

Define and ensure the implementation of processes, procedures, and standards in context to verification of developed software and intended requirements

Manage and maintain payer and pricing master data for billing. (NCPDP, EDI 837)

Work with IT team to provide the requirement to enhance RxHome application system as needed

Project: Bank Receipts

Client: Qwinix Technology, Denver, CO

Duration: Nov 13 – April 14

Role: Software Tester

QA tester to test Bank receipts application capabilities including receipt entry, receipt reconciliation, reporting and backend process to update customer accounts.

Responsibilities:

Design Test Plan creation comprising of test strategies, test schedule, defect management process, entry-exit criteria, and external entity test, decouple plan and key project details in accordance to business requirements. Reviews and ensure the quality of test plan communicated with various stakeholders.

Analyze and review the business requirements, software requirement specification and develop test scenarios, test cases, and test script

Monitor the overall project status and report the progress to the core team members involved.

Suggest implementation ideas and analyze the risks involved in the project to ensure project is in good health in all phases of delivery

Project: RxHome Pharmacy Application

Client: Accredo Health Inc, Memphis, TN

Duration: Jan05 – April 06

Role: Developer/Support Engineer

RxHome application is home grown clinical/pharmacy management system developed using Oracle Tools like Oracle Forms, Reports and Oracle Database. Responsibility included design, development, testing and support of modules like Patient Information Console, NCPDP, Batch Shipments, ATMS(Accredo Therapy Management System) and reports. Job activity also included interaction with Business Users, Business Analyst and project leads.

Responsibilities:

Involved in Detailed Test Plan and created Unit Test Cases and functional test cases by understanding the business logic and User Requirements for manual testing.

Responsibility included documenting detail design and test case documents

Enhancement to Patient Information Console, NCPDP, Batch Shipments, ATMS (Accredo Therapy Management System) and reports.

Involved in manual testing of modules like ATMS, NCPDP front end screens, Patient screens.

Performed GUI testing on various UI screens of RxHome modules

Performing data integrity testing by executing SQL and PL/SQL statements and manually verifying the contents.

JM&A, Ft. Lauderdale, FL Duration: Oct-03- Oct 04 Role: Test Engineer

Danka, Tampa, CO Duration: Oct 01 - Aug 03 Role: Test Engineer

Novistar Inc, Denver, CO Duration: July 00 - Aug 01 Role: Developer

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