Scrum Jira

AMOUGOU WANDJI

WHEATON, MD *****

************@*****.*** 240-***-****

SENIOR SCRUM MASTER

Resourceful and hardworking Scrum Master with over 8 years of overall IT software management and support experience in Healthcare, Finance and insurance domain. A solid understanding of agile project management principles and processes. Experienced in SAFE, Scrum, Kanban, Lean, Extreme Programming, and Pair Programming. Strong focus on quality, continuous improvement and continuous delivery.

PROFESSIONAL EXPERIENCE

SunTrust Bank - Richmond, VA 23224 - 2018 – Present

Project : SAFe scrum master for a team that developed ATM API to leverage intel AMT technology to control the ATMs Remotely when an ATM is not responsive and requires dispatch so as to save cost, time and satisfy our customers :

Key Contributions:

Facilitated scrum ceremonies like sprint review, sprint retrospectives, daily- stand -up, backlog refinement and sprint planning sessions.

Used Jira to plan my sprints, Track bugs and use the JIRA report to examine my team performance, Jira Align for transparency and to distribute information with senior leadership, platforms, segments and services.

Facilitated work allocation and management of the capacity of the team on work items ranging in complexity and size -project/Routine /production support.

Used confluence to document team norms and past retrospectives.

Initiated and facilitated Scrum community of practice (CoP) to provide support for new scrum master and supported the enterprise agile transformation need.

Derived decision/prioritization based on overall business value as related to work in product backlog

Updated agile tracking system to provide transparency of product and sprint backlog and improve lean and agile practices at enterprise level to promote synchronization, alignment, and flow.

Involved in optimizing release management, architectural runway, and center of enablement by liaising with Team, product owner, DevOps, and AML team.

Assisted the RTE with PI planning and release planning activities and managed the team using a scaled agile framework to deliver critical, time sensitive and artifacts required to support the program.

Conducted big room planning, lead and facilitate scrum of scrum (SOS)

Led 2 weeks’ time boxed sprints supporting several simultaneous releases in varying state of the life cycle and initiated business agility concept

Tracked, prepared, and deliver team metrics /sprints/release progress and communicated to team, management and program stakeholders

Change HealthCare, Philadelphia, PA 2016-2018

Scrum master for a team that developed the End Stage Renal Disease Quality Reporting System (EQRS), Patient satisfaction and Hospital performance Dashboard to enable health professionals access patient information .

Key Contributions:

• Implemented best practices of Essential SAFe 4.5 as a transformational servant leader to a culturally diverse, continuously improving team of 10 software engineers, test engineers, and business analysts.

• Kept track of several versions of code for several features, and ensured correct versions were checked into the GIT repository prior to deployment.

• Worked with SQL developers to create and run automated scripts that validated correct ETL functionality against requirements.

• Approved hours, work from home, and out-of-office requests.

• Led and facilitated SAFe ceremonies including daily stand-ups, iteration retrospectives, backlog grooming sessions, iteration reviews, iteration planning sessions and ad-hoc meetings.

• Submitted Jira tickets to request work completion from other teams.

• Asked teams’ questions to help guide them to solutions.

• Suggested areas for program improvement to program leadership.

• Oversaw use of tools such as SQL, Oracle, Informatica, MicroStrategy, Talend, and GIT.

• Made suggestions regarding whether to modify code or run scripts to deal with data anomalies.

• Responsible for oversight of agile requirements gathering, story refinement, acceptance test-driven development (ATDD), DevOps, Extreme Programming (XP), comprehensive regression testing, software release and deployment, documentation, and knowledge transfer.

• Worked with Product Owners to ensure completion of user stories for each Program Increment

• Assisted with removal of blockers to team progress and escalated as needed.

• Worked with customers and technical staff in the resolution of software problems.

• Responded to suggestions for system modifications and enhancements.

PNC Financial – Pittsburgh, PA 2014-2016

Scrum master of team, that developed a letter notification process that send real time alert messages about their account information

Key Contributions:

Facilitate team meetings and Scrum ceremonies. (daily stand up, sprint planning, backlog refinement and sprint retrospective

Ensure information radiators are up to date i.e. Burndown, burn up, project dashboard, issue / impediment tracker, retrospective board, scrum board, task board etc.

Looks at the team’s process and sees if the team needs other radiators.

Advocates for the team & expedite conflict resolution.

Identifies and removes team impediments.

Coaches on agile best practices to expedite Agile transformation at large scale programs.

Helps the team see what they are doing to see how they can improve and come up with action items that are specific, actionable, time- bound and attainable.

Coaches on technical best practices in Agile friendly manner.

Assist the team to remain focused and keep distractions at bay.

Helps the team to become self-sufficient, create and close sprint.

Support product t owner on regular basis in backlog grooming to ensure we have twice as much ready stories as our teams’ velocity

Be part of and conduct full scrum cycle right from Project Vision Meeting Release Planning Sprint Planning Daily Stand up Sprint Review Sprint Retrospective.

Assist in keeping everyone on the same page by having effective internal as well as external communication via scrum of scrum.

Integration of team in SAFe environment.

Ensure Release Train concept (ART) is getting followed and calculate team’s capacity

EDUCATION

University of Buea, Cameroon Bach Computer Science

University of Pennsylvania Online, BA Business Management

Certifications

Certified SAFe – Scrum Master Certified- SAFe 5 – PMP Cerified

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