First Class Air Stewardess

KIRSTY ROSE

Mobile : 050*******

Email : ********@*****.***

PROFILE

An enthusiast who is always willing to learn and also capable of learning new skills. Able to work within a team environment. Very sociable and enjoy meeting people and learning new things. Hard worker, who completes all given tasks and able to meet deadlines. Flexible and reliable.

PROFESSIONAL EXPERIENCE

First Class Air Stewardess

Emirates Airline July 2011 - October 2020

Provided customers in the First Class Cabin with an indulgent, discreet and personalized service experience.

Ensured standards of safety, emergency and security were adhered to.

Verified accurate supplies of emergency equipment prior to passengers boarding.

Maximized satisfaction by anticipating needs and consistently offering support.

Managed efficient beverage and food services on different flight lengths.

,Managed and promoted duty free sales on board.

Corporate Sales Executive

Gallery One October 2007 - May 2011

Meeting and working with all levels of clientele, making orders, preparing quotations, sales and distribution of the product.

Assessed costs and market levels by consulting with different departments and vendors to set prices of goods to maximize profit.

AT times, i had to deal with customer complaints and queries.

Central Referral Assistant

London Borough of Brent Council- Care and Support Unit October 2006- February 2007

Working within a team teams to advertise the START Team which was a new pilot project whose aim was to create a central access point to co- ordinate all floating support services within the borough of Brent.

Attended meetings and carried out presentations, as well as advertised the team’s services and worked on building strong working relationships with the Teams partners.

Carried out assessments on all clients that were referred to the team for any form of floating support

EDUCATIONAL QUALIFICATION

EDUCATION

CERTIFICATE

Microsoft Word, Excel, PowerPoint, Windows

High Line Computer Training

Feb 2004- Mar 2004

GCSE's

Chinhoyi High School

Zimbabwe

1996- 1999

Strive Certificate

Local Employment Access Projects

London

Three week essential skills workshop covering effective teamwork and communication skills as well time management, goal setting and self- development.

4th Jul 2005 - 22nd Jul 2005

SKILLS

Communication (Written and verbal), Active listening, Teamwork.

Task Prioritization, Decision Making,Empathy,Customer Service

Time Management Sales

Highly adaptable, resourceful team player, positive, flexible, patient, and honest, Strong desire to take extra responsibilities

Well organized, professional

Energetic, hardworking, reliable and trainable

INTERESTS

COOKING

TRAVELLING

SOCIALISING

TENNIS

CYCLING

REFERENCE

Available upon request

DECLARATION

I hereby certify that the above information is true and correct to the best of my knowledge and belief

KIRSTY ROSE

Contact this candidate