Summary

• **+ years of progressive test-specific experience in Information Technology with emphasis on leading testing teams, Quality Assurance, Manual Testing, REST Services Testing

• Well versed with Black Box testing and all types of testing (Functional, Integration, System, Regression, and User acceptance) on Web and Client/Server based applications.

• Experience with SDLC, STLC, Agile process, QA Methodology and QA Validations to ensure the Quality Assurance Control.

• Experience in working Windows, Mac, iOS and Unix operating systems.

• Experience in designing Test Plans, defining Test scenarios, generating and maintaining Test Scripts, reviewing tests and executing tests.

• Experience in testing Webservices using postman tool

• Expertise in Analyzing tests, problem solving and Bug Reports using Bug Tracking Tools.

• Extensively executed SQL queries on SQL Server and Oracle database in order to validate the data.

• Experience in developing Test traceability matrix and Gap analysis

• Experience in interacting with stake holders in all aspects of testing cycle.

• Experience in managing day-to-day activities of 10 QA resources to design and develop incremental test cases Skill Highlights

• Requirements Gathering & Analysis

• Formulating & executing test strategies

• Test Planning & Documentation

• Test Execution & Reporting

• Testing methodologies

• REST API testing

• Bug Reporting & Verification

• Testing tools

Technical Skills

Operating systems iOS, MacOS, Windows,

UNIX API testing tool Postman

Simulators Xcode Database SQL Developer

Languages Basics of Shell, Python Performance testing JMeter Test & Defect

Management Tool JIRA, Radar, Etrack, Qstar Log Management tool Splunk Continuous Integration Jenkins Reporting Greenpine, Manhattan Version control system Github Documentation tools Office 365, Numbers, Keynote

Akash Louis Fernando

SOFTWARE QA LEAD ENGINEER

C O N T A C T

+1-669-***-****

adhn2f@r.postjobfree.com

Austin, Tx

123-***-****

adhn2f@r.postjobfree.com

City, State

Linkedin.com/username

Work Experience

Company – Wipro Limited

Client – Apple Inc. (Nov 2013 – Present) – Onsite since May ‘16 Project – MobileGenius & Repair Central

MobileGenius is an iOS application and Repair Central is a mac application which is used by Apple Retail employees to help customers that need service and support. These apps are used to create repairs, record case notes, document customer interactions, and a lot more.

Responsibilities

w Analyzing the Business Requirements Document and system specifications to identify the test requirements. w Creating Test Requirements Specification documents, Test plan and Test Result documentation. w Involving in SDLC, Agile Process, Business Process Design and Implementation. w Writing test cases and reviewed test cases from other team members w Performed extensive Functional, Integration, Regression, Accessibility, UAT testing and End to End testing. w Managing the offshore QA team.

w Performing Performance test on the applications using JMeter. w Reporting defects, determined repair priorities and tracked the defects until resolution using defect management tool w Conduct and coordinate test solution/requirements reviews and defect triage meetings w Monitoring test progress throughout the project release cycle, providing test results and detailed status reports. w Mentoring new team members both offshore and onsite. w Coordinating offshore and onsite teams, Work allocation to team & Track to closure w Conducting daily meetings with offshore and walk through various work status updates w Daily and Weekly Status reporting

w UAT and Production Gap Analysis

Company – Wipro, Chennai, India

Client – Symantec

Project – Norton Zone (August 2012 – September 2013) Project - Symantec Critical System Protection (April 2012 – July 2012) Norton Zone was a cloud file sharing and online backup tool service operated by Symantec that can be used to share, sync, access, store, and backup data.

Symantec Critical System Protection provides a policy-based approach to endpoint security and compliance. The intrusion prevention and detection features of Symantec Critical System Protection operate across a broad range of platforms and applications.

Responsibilities

• Writing Positive & Negative test Cases according to validate the system under different conditions

• Responsible for Peer reviews on test scenarios and test cases.

• Executing Test Cases to validate the Functionality of Norton Zone 1.0

• End-to-End testing across all platforms (Windows, MAC, iOS, Android)

• Involved in Functional Testing, UI Testing, Regression and Ad-hoc Testing

• Involved in doing System testing of the entire applications along with team members

• Detected & reported critical defects using Defect Tracking Tool

• Verified the fixed defects and updated results accurately in the defect tracking tool

• Participate to the training, mentoring and supervision of more junior Testers

• Developed testing documentation for advanced testing procedures for the User Acceptance Testing group

• Conducted daily standup meetings with the team to review open issues and plan for the day.

• Prepared Test Summary Reports and produced QA reporting decks for project stakeholders.

• Generating the consolidated test status reports to provide a single status daily, weekly and monthly Company – STC Technologies, Chennai, India

Client – Symantec through Wipro technologies

Project - Symantec Critical System Protection (Dec 2011 – Apr 2012) Project - Symantec Endpoint Protection – FIPS (Jul 2011 – Nov 2011) Project - Symantec Endpoint Protection – Firewall (Oct 2010 – June 2011) Symantec Endpoint Protection, developed by Broadcom Inc., is a security software suite that consists of anti- malware, intrusion prevention and firewall features for server and desktop computers Responsibilities

• Writing Positive & Negative test Cases according to validate the system under different conditions

• Created, reviewed and executed over 800 functional and regression test scripts

• Executing Test Cases to validate the Functionality of Protection policy component, SEP in FIPS mode and SEP - Firewall component in both Windows and Linux environment

• Involved in Functional Testing, UI Testing, Manual and Ad-hoc Testing

• Configured many Windows Services like DNS, Telnet, FTP-

• Detected & reported critical defects using Defect Tracking Tool

• Validated and verified application functionality against customer specified requirements

• Provided training for other team members for better understanding of product

• Downloading weekly Build regularly and uploading it for team’s access

• Attended daily standup meetings with the team to review open issues and plan for the day.

• Installing, setting up and configuring application, setting up testing environment

• Effectively communicated with client asking for clarification Company – Lason India Pvt Ltd, Chennai, India

Project - Equifax (Nov 2008 – Aug 2009)

Project – HomeDepot - RTV (May 2008 – Nov 2008)

Responsibilities

• Prepared Functional test cases by analyzing Requirement specification document

• Executed test cases in Functional, Regression, system and acceptance testing

• Create reports for the programming team with details about each bug or error, listing all mistakes in order of their importance and providing in-person assistance to fix issues.

• Ensured all bugs are tracked, prioritized, and appropriately resolved

• Verified fixed defects, retested and updated results accurately

• Prepared understanding document on the new feature Education

Bachelor of Engineering: Electronics & Communication Engg. C.S.I Institute of technology, Anna University - India

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