Tableau Developer

Jahnavi Gunturu

Work Status – US: H*-EAD

*******.*******@*****.*** 480-***-**** San Francisco, United States

PROFESSIONAL SUMMARY

* ***** ** ********** ** a business analyst with an expertise in data analytics, business intelligence and Reporting and specialized in the banking domain

Experienced in customer facing roles as a business analyst and a product marketing specialist

Strong domain experience in the banking industry with an understanding of the Business Operations and the banking laws and regulations

Working knowledge with complex customer data related to financial crimes and AML and developing business critical insights and dashboards using Teradata, SQL, Microsoft Excel and Tableau.

Developed smart operational dashboards and reports for customer risk analytics, to track the KPIs, perform trend analysis and monitor the financial crimes business group’s initiatives

Business Intelligence lead focusing on UX, effective data visualization using Tableau, customer experience and improving the adoption

Experience in working with text-analytics based applications written in Python and leading the QA for the NLP models developed

End-end UAT planning and execution that include requirements analysis, strategizing test plans, writing test cases, signing off acceptance criteria, conducting A/B testing and acting as a subject matter expert for any support

Responsible for creating, managing and optimizing SQL databases and ETL jobs based on the project needs

Responsible for conducting stand-ups, monitoring the team’s sprint velocity, defect tracking and management

Experienced with Microsoft Excel (Pivot tables, VLOOKUP, Macros), Tableau Desktop, Server and Teradata SQL assistant (advanced queries)

A very effective translator of business requirements to technical requirements and vice-versa

SKILLS

Tableau Digital Analytics Microsoft SQL server AML Teradata A/B Testing UAT Quality Assurance Text Analytics Python Agile Methodologies Defect Management Product Owner Requirements Analysis Banking Microsoft Visio Microsoft Excel Microsoft SharePoint Sales support and marketing Financial Crime analytics Customer Relationship Management

WORK EXPERIENCE

Analytics Consultant, Financial Crimes

Wells Fargo

08/2019 - Present

Subject matter expert working cross-functionally for several projects in the Financial Crimes Operations and Customer Risk management domain, to adhere to the Bank Secrecy Act and Anti-Money Laundering regulations

Structured large data sets and performing complex SQL analyses for ad-hoc requests, recurring reports, identifying anomalies and impact analysis using Teradata and Microsoft tools

Business Intelligence Lead managing BI requests, defining processes and implementing analytics tools and dashboards end-end

Developed proof of concept analytics tools that achieved 90% feature adoption rate among the internal customers

Building the analytics for risk management to assist Wells Fargo's Line of Businesses(LOBs) in managing their high-risk customers.

Tools: Tableau Desktop, Microsoft Excel and Teradata SQL Assistant

Developing interactive dashboards using Tableau to provide analytics for the AML Systems with adherence to the Bank Secrecy Act, as amended by the USA Patriot Act

QA Lead, working with the line of businesses to analyze the product functionalities and UI workflows, in order to plan the Test Strategy and A/B test plans along with the teams and stakeholders involved and signing off the acceptance criteria

Collaborated with various business groups to assist with data collection, A/B test development and reporting

Performed QA for the NLP Models developed using Python for a text analytics based project

Conducting daily standups to ensure UAT progress, address blockers and clarify the requirements

Responsible for executing test plans and scripts, reporting the results and managing defects using the Application Lifecycle Management(ALM) tool

Business Analyst, Digital Analytics

Bank of America

04/2018 - 08/2019

Developed solution-driven dashboards using Tableau Desktop, to analyze the usability of the applications by the customers

Provided monthly/quarterly campaign reports & performance insights. Designed and developed core marketing and business metrics to create insightful automated dashboards and data visualizations for tracking and extracting useful business insights

Worked with the UX team and helped with Wireframing for the organization's tools and business applications along with defining the acceptance criteria.

Implemented custom SQL queries in Tableau to optimize ETL processes to improve the performance of data delivery

Worked on Business Intelligence standardization to create database layers in Teradata that can be used for the development of various Tableau reports/ dashboards

Worked with product and engineering teams as well as stakeholders to groom, plan and prepare project artifacts such as Business Requirements Documents(BRD), Functional Requirements Documents(FRD) and Software Requirement Specifications(SRS)

Worked with the test teams to ensure the test plans are well defined for effective test-driven development

Smoke testing for all the business scenarios in Development and Pre Production servers

Ensured adherence to operational and regulatory policies and procedures

Knowledge of applicable customer due-diligence, banking laws, regulations, company policies and procedures

Product Marketing

MP Advertising

01/2018 - 03/2019

Marketing and consulting firm that offers sales, customer acquisition and management for many fortune 100 businesses

Achieved 75% customer acquisition with a focus on leading market and competitor analysis using Microsoft Excel and Tableau

Ensured a high rate of customer retention through regular follow up, customer on-boarding support

Primary consultant with a 100% score for client care every quarter by deepening customer relationships through a thorough analysis of their needs and offering appropriate competitive market research analysis to customers.

Business Analyst

Genems Systems

10/2016 - 12/2017

Software services in the Health Care and ERP domains

Implemented Tableau dashboards to evaluate project goals, resource management and identify gaps in the business processes

Gathered and analyzed large amounts of data, summarized insights from the analysis, and clearly communicated analytical findings in a cohesive story

Performed data validation and quality assurance on stakeholder reporting

Built a few modules for the User interface of a health care application using Angular 2.0, CSS and JavaScript

Programmer Analyst

Cognizant

07/2014 - 08/2016

Evaluated user requirements and feedback and helped prioritize, develop, deliver features, and bug fixes using Microsoft Team Foundation Server

Prepared the reports for Test Summary, Daily Status, Weekly Status, Defects and Root Cause Analysis

Maintained and scheduled Tableau Data Extracts using Tableau Server and also responsible for implementing Change Requests received for existing Tableau dashboards

Maintained the development processes for ETL jobs and reports by effectively gathering requirements, designing, peer code reviewing and unit testing before releasing builds to QA

Worked with Microsoft Excel and SQL to query, analyze, and present data for various business functions. Also, responsible for bug fixes and feature enhancements for C# applications

EDUCATION

Master of Technology – Software Engineering Scrum Alliance Certified Scrum Product

SRM University CSPO®

06/2012 - 05/2014, India

Bachelor of Technology- Computer

and Engineering Owner

JNTUK University

06/2008 - 05/2012, India

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