Software eng

MOHAMMED HALITH A

Comprehensive problem-solving capabilities including abilities to interact with people with varying personalities, willingness to learn, team facilitator and an excellent verbal communicator.

PERSONAL DETAILS

Mobile : +91-988*-***-***

E-Mail : ***********@*****.***

ACADEMIC CHRONICLE

BCA Annamalai University Chennai (2012).

DECE – 81% (First Class with Honors) in the year 2005 - Sri Sai Ram Polytechnic College, Chennai.

CERTIFICATION COURSE 1:

Domain Name : Software Testing

Institute : Accord info matrix

Adequate knowledge in preparing test cases and test scripts.

•Sound knowledge in SDLC and STLC.

•Involvement in test execution, results analyzing and defect reporting.

•Good understand of review process & Involvement in RTM preparation.

•Log files checking and reporting.

CERTIFICATION COURSE 2:

Domain Name : Robotic process Automation

Institute : Soft logic

Having knowledge with process studio tools, debug, building software to operate external application, publishing a process in control room and then in object studio having knowledge about application modeller, spying windows application, browser based application with help of html mode, win 32 mode, region mode, accessibility mode, differentiate attributes, utility, excel VBO, add to queue, Blue prism MAPIEx, Email- POP3/SMTP, import and export bprelease files.

Have knowledge of control room, scheduler, reports, logs, work queues, environment locks, credential, encryption schemes, environment variables, releases package overview, tags, exception handling, recovery, resume stages.

TECHNICAL SKILLS

Functional Testing Tool : Blueprism, QTP

Query Language : SQL Server 2014

Operating System : Windows 98, 2000, 2003,

Xp & Win7

Application : MS Office, AutoCAD

PROFESSIONAL EXPERIENCE

CONCERN 1: SHESA TRAVELS

Owning travels business from Jan 2015 to present.

Executed daily pre-trip safety inspections on all vehicles. Obtained signatures needed to complete and process all paperwork in timely manner. Applied knowledge of all applicable laws/regulations safety standards as well as company policies/procedures. Communicate customer complaints, request and feedback form from drivers.

CONCERN2: TEKESSENCE SOFTWARE SOLUTIONS PVT LTD.

Worked as a Senior Process Associate for 7 months from the period May 2014 to Nov 2014.

Doing Quality check for the payment poster batches.

•Month closing with checking the monthly summary and yearly summary.

•Uploading the batches to the branch & allocating it. Keep follow-up to complete it within the time frame.

•Uploading and downloading the batches from client portal in the corresponding software.

•Intimate the error details to the branches with screenshot and maintaining the control log for billing the clients.

•Responsible to keep logs up to date and help others needed.

CONCERN 3:OMEGA HEALTHCARE MANAGEMENT

PVT LTD

Worked as a Senior Process Executive for 2 years 11 months from the period April 2011 to Feb 2014.

•Worked in US Medical billing in the process for correspondence.

•Capture the Denial reason with ANSI Code As per EOB and Knowledge about payment posting & correspondence (Capturing denials).

•Clearing the clarifications for the client queries.

•Allocating batches to the colleagues & auditing (QA) the correspondence batches.

•Responsible to keep logs up to date and help others needed.

•Deliver the batches within the timeframe.

CONCERN 4 : ACURUS SOLUTION PVT LTD

Worked as a Knowledge Associate Trainee for 1 year 2 months, from the period of Feb 2010 to March 2011.

•Responsible for daily batch posting, requesting insurance to be billed, weekly cycle closures, and monthly closures of hospitals

•Responsible to keep logs up to date and help others needed.

•Knowledge about EV (Eligibility Verification), Demographics and Payment Posting.

•Satisfying the Client’s requirement with quality and Time factor.

•Handling the Image management through the internal application for the projects.

•Taking the inventory for all the batches. Allocating Charge entry encounter forms as per the process

•Downloading the Explanation of Benefits from the insurance websites/clearing houses.

CONCERN 5: WIPRO INFOTECH FRANCHISE

(CARE IT SOLUTIONS).

Worked as Customer Support Execute Engineer (Technical Support) for 2 years and 7 months, from the period of Sep 2006 to March 2009.

•Assembling, Installation, Configuration of the following OS’s Windows 95, 98, 2000, Xp, Window Server 2003 and MS-Office package.

•Checking the Quality of computer internal parts (MBD, Processor, ODD, Memory, KBD, SMPS, Mouse, CRT Monitor, TFT, FDD, DAT Drive & Speaker).

•Checking the functionality of all materials and observe the CID (Customer induced damage), VID (Vendor induced damage) and observe the NDF (No defect found).

•Servicing the DAT drives & assembling personal computer as per customer requirements.

•Data Recovery, Maintaining, Taking Backup, Trouble Shooting.

•Update & maintaining the data’s in Excel Sheet.

CONCERN 6 : HCL INFOSYSTEMS

Worked as a Customer Support Execute Engineer, for 1 Year 2 months, from the period of Jun 2005 to July 2006.

•Knowledgeable experience on Assembling, Installation and Trouble Shooting.

•Experience in maintenance of PCs.

•Servicing the hard disk (IDE, SATA, SCSI), CD-Rom, CD-Writer & DVD-Writer.

ACHIEVEMENTS

•Omega Certificate of Recognition – Excellence award for the month of February 2012.

•Omega Certificate of Recognition- Season’s Champ for the months of January to March 2012.

•Wipro Certified Desktop Engineer – Wipro Info Tech in the year 2007.

Place : Chennai

Date :

[ A. Mohammed Halith ]

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