JAMES GASIOROWSKI

Infrastructure Technology Manager

Phoenix, AZ 85032

609-***-****

adhmx2@r.postjobfree.com

www.linkedin.com/in/jim-gasiorowski-3

A dynamic and demonstrative Infrastructure Manager with an extensive understanding of Government agency technical requirements. A proactive leader identifying issues and offering innovative solutions with an emphasis on superior customer service. Exemplary at budgeting and task prioritization.

Articulate and knowledgeable in Back Up Planning, Active Directory, VMWare, and TCP/IP, etc.

Recognized for developing, supporting and implementing productivity initiatives, activities, processes, systems, and tools that lead to the achievement of productivity targets.

SKILLS

Customer Support

Disaster Recovery

Team Leadership

Organizational Skills

Web Development

Project Management

Technology Innovation

Budget Analysis

Vendor Management

Strategic Planning

Checkpoint Firewall Technology

Patch Management

Network Infrastructure Connectivity

Risk Mitigation Planning

System Migration

Network Maintenance

Database Design

WORK EXPERIENCE

INFRASTRUCTURE MANAGER 02/2012 - Current

Arizona Medical Board Phoenix, AZ

Forge and cultivate relationships with cross-functional teams to improve business processes; introduced Citrix VDI-in-a-box creating opportunities for employees to work remotely.

Serving as Subject Matter Expert to ensure successful migration of Data Center to Microsoft Azure Government Cloud.

Analyze IT budget to identify cost reduction opportunities; Reduced overall Infrastructure cost by 15-20%.

Key architect for defining IT strategic objectives and collaborating with business units to meet agency needs, requirements, and outcomes.

Defined requirements for new help-desk ticketing system that improved overall operational performance metrics by 60%.

Successfully, supervised all phases of disaster recovery exercises, including creating disaster recovery documentation for applications.

Responsible for vetting and securing vendor relationships to supplement local teams.

Supervise and provide direction of 4 direct reports regarding network activities; collaborate with Human Resources department to gauge staffing needs for IT department.

Oversee 2-5 projects a year, end-to-end operations pertaining to database administration; formulate server maintenance schedule, train staff and document network administration procedures.

Consolidated physical to virtual servers within Data Center including upgrades to Windows 2012R2/2016 Data Center.

SYSTEM ADMINISTRATOR - Contract 08/2011 – 12/2011

CVS CaremarkRX Scottsdale, AZ

•Maintained integrity of operating system environment and ensured compliance with established standards, policies, and configuration guidelines.

•Diagnosed and established work plans to resolve system issues.

•Performed troubleshooting for complex hardware, software and network problems.

•Configured, tested and maintained, Windows infrastructure dependencies to ensure systems met technical standards.

•Provided second-level help desk support to handle triage calls, resolve virtual machine issues, and provide system maintenance.

•Resolved issues and escalated problems with knowledgeable support and quality service.

•Led server infrastructure development projects to maintain quality assurance, staging and production systems.

•Formulated server maintenance schedule and documented network administration procedures.

•Delivered technology training to staff in non-technical format.

SYSTEM ADMINISTRATOR - Contract 06/2010 – 08/2010

MDI Group/In-Stat Scottsdale, AZ

• Established industry best practices for domain group policy as well as user and computer policies.

• Installed and created new domain user and computer accounts within Windows Server 2008.

• Configured, tested and maintained Windows Servers network equipment on virtual platform Citrix XenServer.

• Implemented, developed and tested installation and update of file servers, print servers and application servers across 2 departments.

SYSTEM ADMINISTRATOR – Contract 05/2010 – 06/2010

Robert Half Technology/Aero Design and Manufacturing Phoenix, AZ

• Established VMware Vsphere platform as well as P2V migration using VMware converter utility to help reduce to server footprint and help lower Capital Expenditures.

• Introduced network monitoring and network inventory solution to create and manage virtual server computing environment.

• Completed reports detailing network and systems performance, costs, and downtime issues.

• Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.

SENIOR SYSTEM ADMINISTRATOR 11/2008 – 04/2010

Lajobi Industries Cranbury, NJ

• Optimized daily computer operations to enhance user experience and reduce performance issues.

• Designed ESX test environment and plans to prevent downtime, serving as company's main liaison between business units for all technical complications.

• Monitored and evaluated all in-place server systems, SAN and NAS devices and applications; making repairs, updates, patches, backup and restores to ensure maximum performance and uptime.

• Collaborated with key stakeholders to identify gaps in business continuity plan; influenced improvements to agreements.

• Maintain backups running on Hp 8-tape Autoloader, including DNS, Email, File Servers, and Active Directory running on Windows 2003 Servers.

• Implemented instant messaging solution reducing telephone costs by 25%.

SYSTEM ADMINISTRATOR 10/2007 – 11/2008

Hamilton Jewelers Lawrenceville, NJ

• Maintained daily computer operations - operating system performance, troubleshooting, and MS Updates.

• Created and introduced inventory database to track all nodes and network devices throughout company to help gain control of all IT equipment spread across 4 locations.

• Applied group policy settings to Windows domain within Active Directory.

• Installed, configured and maintained all application and data servers - Microsoft 2003 Domain environment.

• Implemented system wide web-based user help-desk system which provided high level reports to upper management for weekly review and track daily work process.

• Created and maintained LAN and WAN documentation as it relates to network configuration, network mapping, processes, and service records.

• Responsible for data and system backup using CA ARCserve.

• Implemented desktop and laptop imaging for new and existing computers using Symantec Ghost.

SYSTEM ADMINISTRATOR – Contract 08/2006 – 09/2007

Robert Half Technologies Princeton, NJ

• Effectively monitor and manage network infrastructure for Invidi Technologies including VLAN switch configurations, wireless network, and servers for UNIX and Windows operating systems.

• Migrated computers and servers to Windows 2003 domain and Active Directory environment

• Maintain Exchange Server 2003 Server and email accounts.

• Responsible for maintaining backup of all company data utilizing Symantec Backup Exec 11d.

PREVIOUS EMPLOYMENT

Technical Lead – Contract CompuCom/ General Electric 10/2000 – 08/2006

Technical Support Specialist Roper Starch Worldwide 11/1999 – 10/2000

Network Technician Advanced Technology Investigations 08/1997 – 10/1999

EDUCATION

Bachelor of Science Degree: Information Technology

University of Phoenix

CERTIFICATIONS

CompTIA A+ Microsoft MCP Cisco Certified Network Associate Microsoft Certified Systems Engineer

TECHNICAL EXPERTISE

Web & Desktop Based Languages: JAVA SQL HTML JavaScript, XML

Hardware: HP Servers Dell Servers HP Nimble SAN Dell SAN DarkTrace Cisco Routers HP & Aruba Switches IBM/Compaq/Dell Desktops & Laptops Modems Network Cards Mother Boards Printers, Scanners SecurID SonicWall Firewall/VPN CheckPoint Firewall/VPN Dell Kace Management NitroSecurity

Systems: Windows NT-2K19 Novel, UNIX Linux Windows 95-Win10 VMware ESX 3.5/VSphere 4.0/ vCenter Server 5.5, Citrix XenCenter/ XenServer/XenDesktop/XenApps – Latest Versions Cisco IOS

Protocols: TCP/IP NetBEUI WINS, DNS, DHCP, Cisco Routing Protocols - BGP4, OSPF, RIP, EIGRP IpSec

Software: SMS CheckPoint Manager Citrix Netscaler/ADM/ADC Microsoft AD, Radius, IIS, GroupPolicy, Powershell, CA WSUS MS Exchange 2013 Veritas Backup Exec HP- Insight Manager Quorum Labs Onq Solarwinds – Syslog, NPM, Dameware Snort IDS Dell DDPE Computrace RiskSense ESET Enterprise Antivirus Acronis SnapDeploy

Demonstrated Skills; Server Installation & Configuration Database Administration Software Configuration Management Software Integration Information Security Firewall Network Routing/Switching Backups/Recovery Site Relocation Learning Management Systems

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