Customer Service

Dawna Williams

480-***-**** *************.**@*****.***

Objective

Enthusiastic, punctual cashier looking for the next challenging opportunity with accuracy and high level of customer service while providing an effortless checkout process. Quick learner and interested in a new system and technologies that help high levels of customer service. Casa Unlimited, Phoenix, Az - Cashier

Collect cash, checks, credit card payments, make changes accurately and efficiently, returns and refunds as necessary, maintain cash control over the register. Answer customer questions as they arise. Assist with other tasks as needed including managing shelves, tracking inventory, and maintaining the cleanliness of the store. December 2017 -current

Chevron, Phoenix, Az, - Cashier

Accurate money handling, positive customer service, collecting payments, offering and assisting as information is requested by customers

Maintaining cleanliness of the store and grounds

August 2017 - December 2017

Iram/Airserv. Sky HArbor Airport. Phoenix, Az - SupervisorDispatch Follow security protocol, dispatch wheelchair assistance in a timely manner, dispatch inbound and outbound calls from airlines, clarify, control, correct any passenger and employee issues, give direction, delegate duties, prioritize company necessities, manage 30 to 40 employees, concourse leads and dispatch. Encourage employees to participate, fill and make schedules. Admin skills, keep accurate records, computer skills input and output, organize, multitasking, leadership, train employees to their position, mentorship, problem solving, strong communication August 2007 – December 2016

Education

September 1983 - August 1986

Elan High, Poland Spring, Maine- high school diploma.

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