• Attention to Detail
• Demonstrated ability to lead,
motivate and develop a team
• Excellent problem solving skills
• Good documentation skills
• Solid Microsoft Office skills
(Word, Excel, Outlook Email and
Calendaring, Power-point,
Access)
• In-depth knowledge of Modern
Operating Systems Windows
(Windows 3.1-Windows 10) Mac
OS X, Chrome OS, Android and
IOS
• Scripting Knowledge
• Familiar with wiring/cabling
standards
• Proficient in the installation,
maintenance and repair of
computer components, network
equipment and other electronic
hardware
• Fortran and .Net programming
experience
Jeffrey McKenna • adhmrb@r.postjobfree.com
2014 E 50th Street• Savannah GA • 31404 • 912-***-**** SUMMARY OF QUALIFICATIONS
An enthusiastic Individual with a passion for PC hardware. Offering 15+ years of retail, customer service and management experience; along with a hard-working mentality, problem-solving skills and focus on quality of services.
• Solid understanding of customer service as the product of the entire organization
• Strong systems and management background including CompTia A+ Certification
• Excellent communication skills, both written and verbal. Effectively able to deliver detailed information quickly, legibly and digestible PROFESSIONAL EXPERIENCE
• 2019-Present -Macy’s -Savannah, GA
Asset Protection Detective- Support
Respond to incidents to facilitate first aid and minimize company liability. Recover stolen merchandise and apprehend shoplifters. Promote shortage awareness and theft deterrence among associates (this resulted in beating stores expected losses in theft). Conduct audits to ensure proper merchandise exposure and loss prevention standards. Saw a significant decrease in theft and an increase in sales. Assist in daily task, stock and receiving.
• 2005-Present -Basement Productions -Savannah, GA Graphic Artist- PC build Planning and Repair- Web Developer Talented Graphics Artist using Adobe Suite(Photoshop, Illustrate etc.), Corel Suite, Affinity Suite. Skilled at free hand custom logo work, and photo touch-ups (Portfolio upon request). Experienced Building custom Pc's tailored towards a particular use or budget. Responsible for setting up many home networks.
• 2009-2018 -Food Lion -Savannah, GA
Grocery Manager, Produce Manager, Dairy Manager, Market part-time cutter Assigned/Delegated responsibilities throughout a store of employees. Followed and enforced store policies, security measures and customer service standards meeting requirements for both company and federal audits/licensing. One of 3 Primary key holders with opening and closing responsibilities. Handled Safe cash transactions for employee tils and BRINKS. Setup product displays in-store according to merchandising standards. Very experienced with computer assisted ordering systems. Performed inventory control maintaining in-stocks and avoiding out-of-stocks. Additionally, all other general manager on duty responsibilities were fulfilled.
• 2007-2008 -Halloween Express, Christmas
Express -Savannah, GA Sales Associate
Prioritized and accomplished wide range of tasks each shift. Prepared merchandise for distribution and placement across sales floor and monitored entrances, exits and fitting rooms for signs of theft.
• 2002-2007 -Bombay Company- Harbor Frieght- The Ice Cream club -Savannah, GA Sales Associate
Organized products in stock room. Unloaded/loaded a variety of heavy, light, large and small items/furniture. Helped maintain the overall upkeep of the store. Kept customers informed of upcoming store events/sales opportunities. Key Holder. EDUCATION
Armstrong Atlantic State University
CompTiA A+
Website : www.certmetrics.com/
comptia/public
Code: VH9LK4KHF3F4Q1K4
Jordan McKenna- IT Manager
The Bellevue Hotel
adhmrb@r.postjobfree.com
Albert Fadool- Cissp
Chief Information Security Officer
MediMobile
adhmrb@r.postjobfree.com
Jennifer Woodard
Senior Director Store Manager
Macy’s
Antonio Sheppard-
Strategy Supervisor
Food Lion
REFERENCES
SKILLS