Fanny Dounia Abou Sabah
Leadership & Performance Manager
EXPERIENCES
Emirates (Dubaï)
Cabin supervisor (september 2016 – september 2020)
• Support the In-Flight Purser by supervising the standards in a specific cabin
(Economy/Business).
• Ensure a world class experience is delivered consistently on board.
• Responsible for delivering the world’s best inflight experience through inspired leadership and effective management of all resources (time, product and people) in a specific cabin.
• Ensure safety, emergency and security practices are provided in line with corporate and civil aviation rules and regulations.
• Demonstrate Service Personality behaviours and encourage this with the crew to provide a superior team environment.
• Be a role model to the Cabin Crew through motivational and inspirational leadership and through ensuring standards are consistently delivered. Business class cabin crew (august 2013 – august 2016) Economy class cabin crew (november 2011 – july 2013) LVMH (Paris)
Assistant communication marketing & PR (september 2009 – august 2010)
• Made marketing reports and competitor analysis for upcoming collection
• Assisted sales associates
• Updated various databases
• Prepared new launches and created training content Zénith (Rouen)
Event program manager (march 2017 – may 2010)
• Event Management – planning/executing events and managing teams on-site.
• Sales & Marketing • generating leads and setting/meeting targets.
• Administrative Work – noting minutes reports during meetings, strong organizational skills, scheduling meetings.
• Research – keeping up to date with the country’s affairs and industry related news.
• Proven strategic thinking skills with excellent problem solving and decision-making. FORMATIONS
Bachelor Degree
Sales and marketing ISTEC Paris (2010 – 2011)
BTEC Higher National diploma (HND)
Tourism Management Lycée Val de Seine (2007 – 2009) Bachelor Degree
Marketing Lycée les Bruyères (2004 – 2007)
BAFA : Youth work diploma. Camp counselor
Rouen (2005)
LANGUAGES
French : Mother tongue
English : Bilingual
QUALIFICATIONS
Management
Performing under
pression
Strategic planning
Psychological first aid
(Peer Support)
CPR & AED First Aid
INTERESTS
Travel
Volunteer work
Sport
French nationality
*****.**********@*****.***
Focus and accustomed
to work in a team, capable of
conducting a good leadership
ambience and delegation.
Appropriateness in dealing with
problems in a resourceful manner
and negotiating to achieve
beneficial agreement.
I am always enthusiastic
to learn and undertake new
challenges and opportunities.