Lisa Rios – **** Oriole St., Bldg. * - **** Hilliard, OH 43026

adhmoz@r.postjobfree.com / 614-***-**** or 708-***-****

https://www.linkedin.com/in/lisa-rios-53691130

Career Summary

Experienced QA professional with a 12-year career supporting various initiatives within infrastructure and IT client delivery in retail, financial, and personal insurance and savings plans markets. I have an extensive backend data expertise and have been a point person responsible for system implementation at the enterprise level and a big picture viewpoint specifically in relation to the movement of data rather than a selective piece of functionality.

Key Skills and Strengths

Learning agility, problem-solving, adaptability, results oriented, critical thinking, decision making, strong teamwork focus, and strong initiative to take on any new system or application that I work with.

QA Lifecyle Support Tool Experience

Jira, ALM Quality Center, TFS, MTM, Azure DevOps, Soap UI, Selenium

QA Software Testing Experience

DB2, SQL, XML, HTML, CSS, JSON, Python, JavaScript, Ruby, Swift, C#

Work Experience:

Huntington Bank, Columbus OH 4/2019 - 10/2020

Cyber Security Testing Analyst Lead

Responsible for Implementation testing of cyber tools used for incident management of the SIEM to properly identify security breaches. Including the test strategy, scripting, reporting, defect resolution, and release coordination.

●Endpoint Protection

●Forensic Technologies

●Deceptive Technologies

●Role Based Access Controls

●Enterprise Data Analytics Software

●Incident Management

Alliance Data Card Services, Columbus OH 4/2018 – 4/2019

Technical Analyst, Lead

●Technical Lead for implementation of enterprise payment technology platform.

●Lead trainer for all business partners and product support team.

●Lead backend data enterprise resource for defect resolution.

●Oversee testing related activities for the QA team.

●Experience with Commerce technologies including POS, CRM, and PCI

Huntington National Bank Easton, OH 6/2016 – 4/2018

Quality Analyst, Lead

●Technical Lead for implementation new vendor enterprise payment platform.

●Lead partner for business and product support team for system analysis.

●Lead backend enterprise data warehouse resource.

●Oversee testing related activities for the support team and all business partners.

●Lead test data support for the entire bank including origination, onboarding, and servicing accounts.

THE LIMITED New Albany, OH 5/2015-12/2015

Quality Assurance Analyst Lead

●Lead QA resource for implementation of branded loyalty retail enterprise payment platform.

●Oversee testing related activities for ecommerce platforms (e.g. PC, tablet, mobile, POS, CRM, marketing.)

●Lead resource for solutions and enhancements of the branded website for all retail activities.

●Lead defect resource for quality risks of existing and new products.

●Oversee testing related activities for the support team and all business partners.

AONHEWITT Lincolnshire, IL 1/2013 - 5/2015

Quality Systems Analyst Lead

●Lead QA resource for enterprise implementation of employee benefit and savings plans.

●Lead resource for documentation of end user requirements.

●Oversee testing related activities for the support team and all business partners.

●Lead resource for documentation of best practice.

●Lead resource for end user support and training.

●AONHEWITT Lincolnshire, IL 3/2000 - 01/2013

●IT Developer Analyst

● Lead coding resource for analysis and implementation of system defects, enhancements, for proprietary tools used by internal teams.

●Setup Configuration Specialist

●Responsible for system analysis, code changes, and implementation of system defects, enhancements, and federal regulation changes.

●IS Location Tech Consultant

●Lead Consultant for support of best practices for process improvement of IT security for global benefit center locations.

●Desktop Services Technician

●Experience with supportive technologies including: Lotus Notes, ODBC, mobile device software, and proprietary software.

●Desktop Services Tech Apprentice

●Provide routine maintenance, support, and setup of standard hardware/software technology used within the firm

●Customer Service Associate

●Assist with employee benefit questions, directing participants to appropriate third-party resources, and related issues to responsible members of the technology and management team.

Education and Training:

William Rainey Harper College Palatine, IL 2008 - 2010

Associates of Applied Science in Management, Graduated

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