GELISA MILAM, CPhT

CERTIFIED LEAD PHARMACY TECHNICIAN

PROFESSIONAL PROFILE

PROFESSIONAL EXPERIENCE

EDUCATION

LICENSURE &

CERTIFICATIONS

Accomplished Certified Lead Pharmacy Technician with 7+ years of experience in retail pharmacy. An effective leader with proven organization, problem solving, database, dedicated, hard-working, attention to details, time management, multitasking, adaptability, friendly, dependable, and strong communication skills. Recognized for ability to efficiently support Pharmacist by guiding Pharmacy Technicians daily operations and training. Provide superb customer service, ensuring client retention, and loyalty. Aiming to leverage my expertise and experience to effectively fill the Lead Pharmacy Technician position at your pharmacy.

Certified Lead Pharmacy Technician

Kroger’s Pharmacy, Memphis, TN, December 2014- Present

• Trained 4+ new Pharmacy Technician, ensuring customer service standards were adequately met, data entry, product dispensing, how to order medication, and how to use the cash register.

• Prepare labels and fill prescriptions accordingly, pre-packing common medications that resulted in 20% faster order completion.

• Oversee inventory levels, implementing new process that ensuring 100% stock availability, while increasing inventory turnover.

• Directly assist an average of 100+ customers per day, responding to inquiries and problems.

• Work alongside Licensed Pharmacist to provide excellent service.

• Commended by Licensed Pharmacist for being very professional, positive attitude, good work performance, and a desire to improve.

Pharmacy Technician

Walgreens Pharmacy, Collierville, TN, February 2013- January 2014

• Received and processed payments by cash, checks, and debit cards (on average,

$9,000 daily or 200+ transactions)

• Prepared labels and filled prescriptions accordingly, pre-packing common medications that resulted in 25% faster order completion.

• Directly assisted an average of 200+ customers per day, responding to inquiries and problems.

• Performed data entry of prescription order and maintain records of 200+ patients.

• Provided outstanding customer service, built rapport that drove client retention by 30%.

• Commended by Licensed Pharmacist for being efficient and accurate skills in medication preparation and very professional.

CONTACT

901-***-****

adhmn5@r.postjobfree.com

Olive Branch, MS 38654

Bachelor of Science in Pre-

Nursing

Mississippi University For Women

May 2012

Associate of Science in Pre-

Nursing

Northwest Community College

May 2009

High School Diploma

Byhalia High School

May 2006

CPhT

Certified Pharmacy Technician

TN

COMPUTER SKILLS

• Microsoft Excel

• Microsoft Word

• PowerPoint

Contact this candidate