Performance officer, audits, oversight, regulations, procedures
Resume:
SERGE LALANCETTE
Téléphone:
Email:
*************@*****.***
HOBBIES
Music, woodworking and travelling.
EDUCATION
La Cité Collégiale
September 2018 - 2019
Graduated from La Cité Collégiale in Ottawa with honnors. Studied in Airport security and protection. Was chosen as program representative.
École Secondaire Garneau
September 1986 – June 1989
Ontario Secondary School Diploma obtained.
WORK EXPERIENCE
Canadian Air Transport Security Authority
August 2019 – Present
Performance officer
Secret Clearance, Restricted Area identification card
Data collection
Performing audits or equipment and other critical elements
Testing of screening procedures
Interviewing agents
Briefing and debriefing test subjects
Reporting to Headquarters in Ottawa with clear and detailed reports with recommendations to increase efficiency and aid in the development of agent skills.
Application of standard operating procedures set by Transport Canada and CATSA.
Give briefings to teams on new equipment and operations
Perform oversight on new equipment trials
Collect data and oversee thermal screening of passengers and non-passengers
Work side by side with stakeholders to increase efficiency of everyday operations
East Hawkesbury Fire Department
2019 - present
Volunteer firefighter
First aid and CPR
Extrication techniques
Dangerous materials
Obtaining DZ license
Medical team
Firefighting techniques
Grenville Kia, automotive technician (licensed)
November 2011– August 2018
Second senior technician. Trained all co-op students and graded their performance through each cycle. Trained new employees in all aspects of job requirements, while performing my own duties I mentored 1 apprentice under my supervision for 3 years. Performed quality inspections to maintain standards.
Des Sources Subaru, automotive technician (licensed)
October 1999 – November 2011
Senior technician. Trained all apprentice students through their 3-year program. Graded their performance after each cycle of the process. Mentored multiple apprentices over the 12 year of service. Performed quality inspections to maintain standards. Reported quality control at the national level.
Canadian armed forces
1994-95
Infantry training. Self-discipline, time management and organization skills and leadership. Honorable discharge.
Skills
Knowledge in walk through type metal detectors and hand- held devices. Knowledge of x-ray machines.
Interview and investigation techniques.
Studied criminal, civil, and aeronautical law.
Studied subversive movements and terrorist threats.
Customer service.
Dangerous materials (W.H.M.I.S.)
psycho criminology
First aid and defibrillator ready
bilingual French and English
Security guard license (Ontario)expires 2022
Ethics and society
Level 3 automotive technician license QUEBEC
Extensive knowledge in the automotive field with over 20 years’ experience.
Contact this candidate