Manager Sales
Resume:
SARFE ALAM
PROFILE
A motivated individual having more than nine years
of professional experience with expertise in
Customer Service and Office administration. I am a confident decision maker with a problem-solving
attitude.
CONTACT
****.*******@*****.***
PERSONAL SKILLS
• Team Work
• Organisational Skills
• Client Servicing
• Communication Skills
• Positive attitude
• Quick learner
TECHNICAL SKILLS
• MS - Office
• Adobe Photoshop
• Coreldraw
• Computer Hardware
EDUCATION
• Post Graduate Diploma in Applied Economics and
Information Management (2009) - Calcutta
University
• Passed B.Com in the year 2007 - Calcutta
University
• HSC in the year 2002 (WBCHSE)
• Matriculation in the year 2000 (WBBSE)
WORK EXPERIENCE
Working as Admin Officer at GeeBee Education
Pvt. Ltd. from June 2019 until date.
Geebee is a leading Overseas Education Consultant
that has assisted students in studying abroad at
reputed institutions in USA, Canada, UK, Australia, New Zealand, Germany, Singapore and more.
Key Responsibilities:
• Co-ordinating between Overseas Universitites and Colleges and the Channel Partners in regards to
admissions & visa processing
• Organising & Supervising the Educational Fairs,
Seminars and Events.
• Processing and scrutinizing the online application forms for various Universities & Colleges
Worked as Senior Customer Service Executive at
Intelenet Global Services Pvt. Ltd from March
2013 to May 2019.
Intelenet (Teleperformance) is the global leader in customer experience outsourcing management and
the trusted provider of digitally integrated business services.
Key Responsibilities:
• Ensuring customers satisfaction restoring their
trust and to meet the expectation of the customers.
• Promoting the supportive image of the company in every possible way by proving excellent customer
service.
• Communicating courteously with customer by
telephone, email & chat.
Worked as Customer Relationship Manager at
KREATION from November 2010 till February
2013
Key Responsibilities:
• Helping to build good customer relations and have sound knowledge of the end to end studio process.
• Manage product upload and ensure activation is
prioritized as per business objectives.
• Ensure the retail managers and teams have full
visibility of product activation in order for them to maximize sales opportunities.
HOBBIES/INTERESTS
• Playing cricket, Volleyball
• Listening to music
• Watching Wrestling
PERSONAL DETAILS
• Date of Birth : 20/01/1984
• Nationality : Indian
• Languages Known: English, Bengali & Hindi.
• Address : V-104 Rashmi Pink City Phase -1
Naigaon (East) Maharashtra 401208
• Financial responsibilities – Manage team resource to budget with flexibility during peak periods.
Worked as Business Development Manager
from January 2010 to October at Systematix
Shares & Stocks(I) Ltd.
It is one of the leading broking house providing
services of investment management and advisory
services in the financial market.
Key Responsibilities:
• Identifying sales and services that would appeal to new clients.
• Managing company and client expectations.
• Finding and following new sales leads.
• Arranging business meeting and one-on-one
conversation with prospective clients
Contact this candidate