NAWAL ABDULLAH HASSAN
PROFESSIONAL SUMMARY
Friendly Receptionist with (3 }-years background in settings.
Knowiedgeable about security, service and clerical requirements. Able
to take on multiple simultaneous tasks with excellent time
management abilities and a resourceful approach
Professional and knowledgeable Receptionist versed in administrative
support and customer service. (3] years’ experience managing
company reputation with customers. Highly efficient and accurate,
with strong planning. problem-solving and communication skis.
Certified Microsoft Office Specialist and professional achieved in
progressive advancement and recognition of outstanding work for
leading companies.
WORK HISTORY
Receptionist, 05/2018 to Current
Receptionist - Abu Dhabi, United Arab Emirate
+ Screened and verified visitors for identification credentials and
purpose of visit to maintain security of personnel and office
‘environment.
+ Created professional memoranda, letters and marketing copy.
+ Greeted incoming customers ina professional manner and
provided friendly, knowledgeable assistance
+ Greeted customers and visitors in person and via telephone calls.
+ Greeted visitors, assessed needs and directed to appropriate
personnel,
+ Answered telephone enquiries from clients, vendors and the
public.
+ Edited technical software reports written by junior editors and
offered feedback to improve writing skills.
+ Worked directly with [departments, clients, management] to achieve
{resuit.
+ Aggregated and prepared documentation and reports for office
meetings, distribution and filing.
EDUCATION
Graduation From High School, High School, 06/2014
‘Um Emirates Emirates High School - Abu Dhabi, United Arab Emirates
CONTACT
‘Address: Alshamkah Rzeem
St, Abu Dhabi, United Arab
Emirates
Phone: 052*******
Emait
********@*****.***
‘SKILLS
+ Active listening
* Communication
* Computer skills
+ Customer service
+ Interpersonal skills
+ Leadership
+ Management skills
+ Problem-solving
+ Time management
+ Transferable skills
+ Verbal and written
communication
+ Telephone skills
+ Shorthand writing