Sales Representative

Hady Jamal Houmany

High Jewelry Sales Consultant

+961-*-****** *.*******@*******.*** Beirut-Lebanon Beirut-Lebanon 28/April/1989

Bio:

Passionate for jewelry and watches, Responsible for presenting products and services to prospects and demonstrating features. Identifying potential customers, making offers, answering to inquiries, offering advice to hesitant clients, and closing sales.

Education:

2011: TS3 Information technology

2007: BT3 Hospitality

2003: Brevet

Skills:

-Microsoft office (word, excel, power point, access)

-IT (HTML, Visual Basic, SQL)

-Gemstone Knowledge highly trained (GIA)

-Great communication skills (Emotional intelligence, Luxury selling) highly trained

Language:

Arabic: Native

English: Fluent

French: Fluent

Work experience:

Sales Consultant 2015 – 2020

Mouawad / Chopard – Beirut Duty Free

My experience with Mouawad was exquisite which gave me a great opportunity to work with Chopard. I started selling Chopard jewelry, watches and accessories since 2015 until 2020. I had a good job card from my manager for selling a full set of Chopard happy heart collection.

Mouawad trainings where intensive and constant, allowing us to stay on the level of luxury brands. Moreover, I attended three Chopard trainings during my working years, conducted by Chopard representatives from Dubai (2018 -2019-2020 online).

I have always been updated on Chopard’s new collection launched in Basel exhibitions and new trends of displaying Chopard’s show cases. I also participated in placing replenishment Chopard product orders as per the stock needs and market demand.

Duties:

Creating sales protocols and procedures designed to increase conversion rates and to improve incoming sales interactions

Training Sales Associates in best practices and using emerging technology and intelligence to improve our sales numbers

Creating positive and lasting relationships with our Clients

Increasing products knowledge among sales associates

Taking over management of junior staff as well as the hiring of additional sales professionals

Setting appointments with clients and following up with them afterward

Offering advice, helping hesitant customers to make a decision

Resolving any issues to ensure a quality experience.

Sales representative May 2015 – November 2015

Luxury Selection (Pandora-Nomination-APM)

Pandora A/S is a Danish jewelry manufacturer and retailer founded in 1982 by Per Enevoldsen. The company started as a family-run jewelry shop in Copenhagen. Pandora has made an exceptional journey, from its beginnings in a local Danish jeweler’s shop to the world’s biggest jewelry brand.

Duties:

Presenting, promoting and selling products using solid arguments to existing and prospective customers

Establishing, developing and maintaining positive business and customers relationships

Expediting the resolution of customer problems and complaints to maximize satisfaction

Achieving agreed upon sales targets and outcomes within schedule

Coordinating sales effort with team members and other departments

Keeping abreast of best practices and promotional trends

Continuously improving through feedback

Senior Sales of art department September 2011 – September 2014

Fairco Intl (Stationary and art equipment company)

Duties:

Enhancing sales staff accomplishments and competencies by planning delivery of solutions

Answering technical and procedural questions for less experienced team members

Teaching improved processes

Mentoring team members

Reference upon request.

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