CURRICULUM VITAE

Career Objective : To secure a challenging position in an international

Company utilize my abilities & work with them to total

Employer satisfaction.

Name : SYED IMTIAZ AHMED.

Telephone : 009**-*-*******

Mobile : 009**-*********

E-mail : adhmdc@r.postjobfree.com

QUALIFICATION : B.E ( Bachelor of Engineering in Electronics &

Communication. University of Mysore,

Mysore, India.)

SUMMARY

Extensive Exposure and Background in the Maintenance and Service of Analytical Lab

Equipment’s, Medical Laboratory and General Equipment’s such as; Water Purification

Systems, Liquid and Gas Chromatographs, Spectrophotometers, and Centrifuges.

EXPERIENCE

SALEHIYA TRADING CO :

POSITION : Senior Service Engineer / Workshop Supervisor

( since Dec 2014 – till date)

Working as a senior service Engineer / Workshop Supervisor

in King Fahad University Hospital, Khobar,

Bio – Medical Engineering Dept under Salehiya Company’s

Maintenance Project.

Responsibilities : Responsible for day today functioning of the workshop.

Supervise, coordinate & direct the daily operations allocated to

the service staff.

Ensure that all repair or maintenance services are handled timely

for all equipments.

Ensure that repair, maintenance, calibration & installation services

are carried out for all equipments.

Ensure that safety and performance inspection functions are in

place for all equipments.

Inform on serviceability and / or unserviceable equipment.

Ensure that the information on equipment are recorded to

maintain a detailed and accurate administrative system.

Support and guide staff in department to enable them to function

with the minimum supervision.

Coordinate and inform day today activity to the Bio Med

Engineering Manager.

Responsible for the control and maintenance of workshop’s

assets.

DAR EST.

The company involves in the supply of Medical, lab, Analytical,

Material testing water purification Equipments providing solutions

to the Quality Control Labs at ARAMCO, SABIC affiliates, Hospitals

& other Industrial Labs.

POSITION : SENIOR SERVICE ENGINEER

(Since April 2007 to Nov.2013)

Responsibilities -Provide pre installation requirements for the supplied Equipments

to the user.

-Check the equipments for correct specifications as per the customer

order before supplying to the site.

-Installation, Testing, commissioning of the equipments and provide

training.

-Attend service calls for the Repair, trouble shooting & support to

the user whenever needed.

-Plan PM, calibration, service visits for both warranty & service contract

equipments.

-Provide offers for the service contracts which is out of warranty.

-Prepare all the documentations related to service.

-Manage field service team to provide the best customer services.

-Develop workflow for the service team.

-Ensure company policies and procedure are followed by the team

members.

- Provide training to the service staff as needed.

- Provide support and guidance to the service staff to ensure timely

and quality customer services.

-Investigate and resolve any issues resulting from substandard

performance.

-Develop programs to improve technical and customer service skills

to service staff.

-Identify and resolve employee concerns/ complaints.

-Maintain positive and healthy relationship with various teams

to ensure customer service effectiveness.

SALEHIYA EST. : The company involves in undertaking turnkey projects

Of supplying Medical & Hospital equipments for MOH,

MODA, SAUDI ARAMCO & Private projects.

POSITION : Service Engineer.( Since March 2005 to April 2007)

Responsibilities : -Assigned as senior service Engineer for Aramco Hospital

Maintenance Project.

-Handling ICU & general medical equipments.

-Perfoming PPM of the equipments as per schedule.

-Performing Repair, trouble shooting & service as needed.

-Performing all the related documentation & paper work.

Al – OJAIMI

CONTRATING EST. : On contract basis, worked as a Service Engineer for

INDEX MEDICAL. ( 2001-2005)

The company involves in undertaking turnkey projects

of supplying Medical & Hospital equipments for MOH,

MODA, SAUDI ARAMCO & Private projects.

Responsibilities : - Planning Pre- Installation work.

- Check Equipments for correct specification before

supplying to the site.

- Installation, Testing and commissioning of the equipments.

- Repair and troubleshooting whenever needed.

- Attend meetings with concerned people of the project

whenever necessary.

- Under warranty coverage for one year of the

supplied equipments.

- Coordinate with our technicians and concerned people

of the project until project execution.

- Performing all the related paper work.

EL SEIF DEVELOPMENT

GROUP. : The company involves in marketing & supply

of Laboratory, Radiology, I C U, Dental and other

Medical equipments from various international

manufacturers.

POSITION : Technical support Engineer.

(Bio- Medical ) since Nov. 98 to Mar 2001.

Responsibilities : Technical support for BECKMAN, BECTON

- DICKINSON, SPACE LAB (Monitors) & other

Medical equipments.

- Installation, Testing, Commissioning & DEMO

of the equipments.

- Attend service calls from the customers when ever

needed for Technical assistance, Trouble shooting,

calibration and follow up.

- Attend PPM according to schedules.

- Visit customers for promotion of service contracts

after the warranty.

- Regular visit to the customers for solving Technical

or any other problems.

- Analyse equipments status before preparing quotes

for service contracts.

- Inventory of the equipments in all the departments of

the Hospitals for turnkey service contracts, because

the company has been involved in multivendor business.

- Preparing reports about the equipment’s status after

the inventory.

ABDULLA FOUAD

CO. LTD. : The company involves in marketing and supply of

Laboratory and other medical equipments,

Consumables, reagents from various International

Manufacturers.

POSITION : Bio- Medical Engineer ( Service/ Sales)

Responsibilities : - Installation, Testing, Commissioning and DEMO

Of the equipments.

- Prepare PPM schedules and attend regularly.

- Attend service calls from the customers & visit

- Them for Technical assistance, repair, Caliberation

and troubleshooting of the equipments.

- Promotion of service contracts after the warranty

of the equipments.

- Organize seminars and workshops to launch new

machines.

- Visiting the customers regularly for sales promotion

and check requests.

- Prepare quotations, submission & follow up.

- Maintaining stock of the spare parts.

FUAD AL FADHLI

TRADING EST. : The company involves in marketing and supply of

Laboratory equipments and Consumables from

Various international manufacturers.

POSITION : Service / Sales Engineer. ( Bio- Medical )

Since Feb 93 to 95.

Responsibilities : Visiting the customers through out the Kingdom

For promotion and technical assistance of the

Equipments.

Prepare quotation, submissions and regular

Follow up.

Installation, Testing, Commissioning and Demo

Of the equipments. Perform PPM according to

Schedules.

Attend service calls from the customers, visit them

For technical assistance, Troubleshooting, repair &

Caliberation of the equipments.

Involved in organizing seminars and workshops to

Launch new equipments.

Performing inventory of the equipments and spare

Parts every six months.

SERVODYNE CONTROLS PVT. LTD.

: The company involves in manufacturing power

Supplies, PABX, digital counters and other test

And measurement equipments.

POSITION : Electronics Engineer ( Since Jan 90 to 93 )

Responsibilities : Instructing, guiding and supervising the

Technicians during assembly.

Checking the performance and quality of the

finished products as per the design.

Installation, testing and Demo of the

equipments.

Attend service calls from the customers for

service, caliberation and troubleshooting as needed.

TRAININGS : Attended service trainings out of and within

Saudi Arabia.

1.HISTOLOGY & CYTOLOGY Equipments.

Manufacturer : SHANDON, U.K.

2.Special CHEMISTRY Equipments.

( Electrophoresis, Column Chromatography etc.)

Manufacturer : HELENA LABS, U.S.A.

3.MICROBIOLOGY Equipments.

Manufacturer : BECTON DICKINSON, SWISS.

& PBI, ITALY.

4.CHEMISTRY ANALYSERS

Manufacturer : BECKMAN & SPOTCHEM.

5.IMMUNOLOGY & SEROLOGY.

Manufacturer : BEHRING, KODAK,SORIN.

6.MONITORS.

Manufacturer : SPACE LAB.

7.PHYSIOTHERAPHY Equipments.

Manufacturer : BIODEX.

8. WATER PURIFICATION SYSTEMS

Manufacturer : MILLIPORE, FRANCE.

9. MATERIAL TESTING EQUIPMENTS

Manufacturer : CEAST, ITALY.

Personal:

Date of Birth : 20th July 1964

Nationality : Indian

Marital status : Married

Religion : Islam

Driving license : Possess valid Saudi driving license

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