Executive Assistant Manager

IKBAL ZUHAIR

ISKANDARANI

NATIONALITY: EMIRATI

OBJECTIVE

As a proud Emirati I would like the chance to be a member of a professional organization that would enable me to utilize my abilities, express my skills, & gain experience in order to help develop the organization, & my future career. Phone: 052-*******

E-mail: ************@*****.***

EXPERIENCE

SENIOR OFFICER

Handled on a daily over 150 debtors & late payments from UAE Nationals & expats

Managed a team of ( 6 ) employees within department Answered telephone calls & solved customer concerns Maintained records of all collection accounts & monitored all receivables and post amounts on customer accounts.

Requested information from a variety of individuals, private and public agencies to locate debtors in order to determine assets/secure payments Recommended legal action when appropriate with cases Worked with reporting cases to police, foreclosures and visitations as per approved policy and procedures

Professional handled angery customers & solved their concerns Senior Officer Collection Department

Amlak Finance (2014- February 2020)

EXECUTIVE SECRETARY

Managed a team of (4 ) employees including clerks, & receptionists Prepared and updated final reports

Received, and directed telephone messages

Assisted in the planning and preparation of meetings, conferences and calls Handled Foreclosure Forms through Sharepoint for Customers Account Ensured that any concerns or complaints are dealt with properly Maintained & developed the office filing systems both on paper & computer Executive Secretary Operations & Corporate Services & Collection Support Amlak Finance (2012- 2013)

EDUCATION

EXECUTIVE ASSISTANT

Regularly update all internal staff details, such as, leave schedules, training meetings, etc.

Responsible for Petty Cash & Cash in Safe.

Good Knowledge in suing LOTUS NOTES Software

Maintained confidential information for all staff such as promotions & appraisals

booked appointments, rescheduled appointments, & arranged meetings Executive Assistant

HSBC- BANK (2006- 2008)

OFFICE MANAGER

Ensured proper distribution & control of documentations Responsible for all administration work

Handled bookkeeping and payrool

Responsible for developing policies by setting up procedures & standards In charge of recruiting staff for the office & providing job orientation Office Manager

Union Group Of Companies (2002- 2006)

TEACHER

Supported children efforts to tell stories, read, & write Created a safe environment for children to speak their needs, & feelings Prepared lesson plans and methods of assessment

Implemented innovative assignments to enhance the English language Kept an eye on development of children and maintained records Nursery Teacher

Small Hands Nursery (1994- 1999)

2007 - Al Najah Cultural Institue Dubai - UAE

Secretarial Course

1990 - Zabeel Culture Institute Dubai - UAE

Word Processing & Telex Course

1989 - 1990 PadWorth College London - UK

College of Business

1989 - Al Mawakeb School Dubai - UAE

High School Diploma

EXECUTIVE ASSISTANT

Communicated company goals, safety, practices, and deadlines to team Motivated team members and assessed team performance Provided help to management and team members across the company Assisted with on-boarding of new employees in an administrative capacity Handled high-volume phone coverage and CEO Direct Reports Leave Managed employees including performance, development & delegation of work Assisted with the day-to-day operations of the department, including deadlines Assisted with setting up meetings, conference calls, travel arrangements etc. Arranged board meetings, invitations, agendas, & caterings. Executive Assistant to CEO

Amlak Finance (2008- 2012)

TRAINING

REFERENCES

Eurolink Training Division /Basic Fire Fighting - 2007 Eurolink Training Division /Basic First Aids - 2007 Al Najah Institute / Secretarial & Introduction to Computer Microsoft Office

& Microsoft Windows - 2007

Spearhead Training / Professional Business Writing Skills - 2008 Spearhead Training / Professional Secretarial & Administration Skills - 2008

Amlak Islamic Finance Orientation Program (ELMAM) - 2008 Sites Power / Ms Project 2007 - 2008

Spearhead Training / The Perfect PA - 2008

Direct English / Business English - 2008

ZEMYD / 5 mind Sets - 2013

ZEMYD / Edaara Property Management Specialist - 2014 ZEMYD / Lifestyle Takaful Specialist - 2014

Human Developed Solutions / Enhancing Personal Effectiveness - 2014 Human Developed Solutions / Corporate Behaviors Orientation - 2014 ZEMYD / UAE Future Leader Program – 2015

- References are available upon request

PERSONAL

INFORMATION

Nationality : UAE (Family Book)

Gender : Female

Driving License : Valid Driving license

Bilingual in Arabic & English

Management Skills

Problem Solving

Excellent verbal communication & interpersonal skills Ability to take responsibilities and make critical decisions Strength in building relationships & networking with customers, & colleagues

Leadership Skills

SKILLS

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