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CONTACT

Address: Flat 101, Building 106, Al

Muweilah, Sharjah, SH 3222

Phone: +971*********

Email: adhm7y@r.postjobfree.com

SKILLS

LANGUAGES

English, Malayalam, Hindi, Tamil:

Native language

PROFESSIONAL SUMMARY

To be involved in work where I can utilize skills and creatively involved with system that effectively contributes to the growth of organization.

Learn and adopt quickly, follow direction and serve internal and external customers with dignity and professionalism. WORK HISTORY

Sr Customer Service Representative

Tele Performance Global LLC - Dubai, DU

Debt Collector

Hadaf Al Khaleej (Tahseel) - Sharjah, SH

Purchase Administrator

Darwish Engineering Emirates - Ajman, AJ

• Superior customer service

• Project Management

• Strong Decision Maker

• Complex Problem Solver

• Creative Design

• Innovative

Barath Biju Krishna

Performed initial client assessment and analysis to begin research process.

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• Overseeing the Customer service process.

Planning the Training and Standardization of service delivery.

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Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

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Maintained high volume of calls to meet demands of busy group.

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Set up drafts and processed immediate payments after conducting thorough research and analysis of account.

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• Used skip tracing and other techniques to locate debtors. Trained new team members on scripts, company services and performance strategies and provided mentoring.

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Built collaborative, professional relationships with key suppliers, ensuring cost-effective Product purchasing.

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Sourced optimum materials within agreed costs to

consistently achieve high quality results under budget.

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Handled effective production forecasting, considering lead times, supplier capacity and production capacity.

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Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales.

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EDUCATION

Association of Chartered Certified Accountants: Auditing, Expected in 09/2022

Phoenix Financial Training - Dubai, DU

Bachelor of Commerce: Taxation, 03/2019

Mahatma Gandhi University - Kerala

Certified Financial Accountant: Accounting, 08/2018 The Institute of Accountants - Kerala

Diploma in Financial Management: Financial Management, 12/2018

Indian School of Business Management - Maharashtra Advanced GST Practitioner: GST, 02/2018

National Employability Enhancement Drive - Kerala

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