Team work

Problem solving

Communication

Organizatinal

skills

Attention to

details

Competences

Arabic

Native

English

Fluent

Languages

Contact

Dubai, United Arab

Emirates.

Naderelsayednader@g

mail.com

JBR, Shams 1, Dubai,

United Arab Emirates.

Social

+971**-***-****

http://linkedin.com/in/n

ader-el-sayed-

a71167114

Contact

NADER MOHAMED

I’m a hard-worker and multi-tasking, Business administration graduate, who is able to work under pressure.

I’m seeking for a job with reputable organization to gain working skills and experience.

I’m eager to demonstrate my exceptional commerce knowledge, organizational and time-management skills with a growing company to achieve optimum utilization off its resources and maximum profits. Profile

Fashion International Group ( Eden Park )

SHOP MANAGER, Cairo, Egypt.

• Strategically lead and develop a senior operational management team to enhance performance by

setting clear accountable performance measures

• Responsible for Profit and Loss, or Profit

Centre/Cost Centre Budgets.

• Create a culture and processes which achieve the business goals and objectives with regards to their customer service;

• Improve NPS (Net Promoter Score) – CSAT

(Customer Satisfaction), or other Customer Metric.

• Reduction of the cost to serve.

7/2019 - 3/2020

Fashion International Group (Eden Park)

ASSISTANT MANAGER, Cairo, Egypt.

• Making sure the shop floor runs smoothly

• Meet the store's monthly targets and handle

budgets

• Recruit and train staff

• Deal with any enquiries and complaints and monitor customer service

• Serve customers as needed

• Check that the products you sell are well displaye 1/2017 - 3/2018

AZADEA ( ZARA )

CASHIER, Cairo, Egypt.

• Greets customers including answering phones and

directing customer

• inquiries to appropriate party.

• Handles cash transactions between customer and

the store. • Scan products, operate scanning

equipment and fix scanning issues.

• Processes credit and debit cards, helping customers use processing equipment.

• Counts money back to customer in an accurate and concise manner.

9/2015 - 1/2017

Experience

AZADEA ( ZARA )

SALES ASSOCIATE, Cairo, Egypt.

• Proactively acknowledged, greeted and assisted

customers in the store

• Offered customers with exemplary and timely service

• Provided accurate product information

• Served multiple customers, discovered their needs, and made recommendations to generate sales

• Recommended alternative purchase choices

• Enhanced product knowledge utilizing limited

resources

• Merchandised, stocked and replenished the selling floor constantly.

9/2013 - 9/2015

SAS Egypt ( Terranova )

ASSISTANT MANAGER, Cairo, Egypt.

• Making sure the shop floor runs smoothly

• Meet the store's monthly targets and handle budgets

• Recruit and train staff

• Deal with any enquiries and complaints and monitor customer service

• Serve customers as needed

• Check that the products you sell are well displayed. 7/2013 - 9/2013

SAS Egypt ( Terranova )

CASHIER, Cairo, Egypt.

• Harmonize shift totals and sum up cash

• Verify products and services, as well as verify

customers’ identity and authenticate account balances

• Respond to customer inquiries and prepare vouchers for payment, deposit slips, receipts and other related documents .

1/2013 - 7/2013

SAS Egypt ( Terranova )

SALES ASSOCIATE, Cairo, Egypt.

• Greeted customers and determined their needs and wants

• Discussed type, quality and number of merchandise required for purchase

• Recommended merchandise based on individual

requirements.

7/2013 - 9/2012

Business Administration

October 6th University, Al Jizah, Egypt.

Marketing Major.

2012 - 2017

Education

Contact this candidate