Monique Poyer
** ********* ****** ***** ****, Toronto, ON M6M 3B3
Email:******@*******.***
Customer Service and Administrative Operative Roles with over 10 years of Experience, observation of focused tasks with credit and time management skills. I possess an Associate Administrative Assistant Diploma.
PROFESSIONAL EXPERIENCE
General Manager with substantial understanding of how to lead in fast-paced, challenging
environments. Seeking the opportunity to help a development team in an industry-leading
organization and to protect that industry against risk.
Harvest Food Bank
Volunteer Work – Data Entry September 2019 until Present
116 Industry Road, North York On: Lisa Anderson & Chiara Padovani
Reviewing, Updating and adding Customer as well as other Company information to keep as our records.
Pandora Inc
Administrative/Collections Agent 12/10/2018 to 01/11/2019
5355 –234 Eglinton West, Mississauga ON: Kim Lacey
Making calls to existing Merchants
Retrieving Payments from these Clients
Multiple tasks used Outlook to forward/receive Email, Excel Spreadsheets to sort and review accounts as well as retrieving and sorting account information through inhouse computer program.
GM Financial Services
Administrative/Data Entry Position 02/2018 to 07/2018
2001 Yorkland Blvd. Ste 600, Manager: Rebecca Thompson
•Filing, Sorting Mail of clients for Co-workers on my team.
•Pulling Quotes for Dealerships for Accounting Department
•Data Entry of clients for Sales Team through GM’s Inhouse Program
Multiple Tasks sometimes I may to send letters off to clients as well
as use Excel Spreadsheets .
Bell Corporate Office -S & P Data 12/2016 to 01/2017
Administrative Assist/Inside Sales
75 Galaxy Blvd, Etobicoke, ON
•Data Entry/Sales for Existing and Non-Existing Customers
•Managing Credit Checks, Following up with Shipping and Receiving Department
Call Center Supervisor 07/2012 to 07 /2014
World Impact Ministries – Toronto, ON
•Organizing and Managing Employees and Volunteers
•Keeping up with Duties and Quotas for this Department
•Data Entry of clients as well as performed with Managing multiple projects
•Adjusting to the overall Company’s policy of Time and Credit Management procedures
Admin/Reception 01/1999 to 09/2001
Todays Staffing and Apple One – Toronto, ON
•Reviewing cheques, Relieving Receptionist of her full day to day duties.
•Data Entry, Sorting and Filing of clients .
EDUCATION
WIBI COLLEGE 2013
190 Railside Rd. W-Toronto, On M3A 1A3
Bachelor of Theology
STRATFORD CAREER INSTITUTE 2010
Mont-Royal, QC, Canada
Associate Administrative Assistant: Administrative Assistant
Certifications
Customer Service
Business Administration