Manager Office

RAJESH SANKAR

Mobile: +91-729*******

Email: **********@*****.**.**

www.linkedin.com/in/rajesh-s-b725a58

Gained over 16 plus years of rich experience in diversified functions such as negotiation skill, cost saving skill, time management, vendor management, contract Administration work, project management, analysing skill, CAPEX management, facilities management, travel management, policies, statutory, preparing budget, team Handling and worked for startups NBFC.

ACADEMIC BACKGROUND

Under Going MBA-HR, Madras University, Chennai.

B.Com - Madras University (1998 – 2001), Chennai.

Dip in Computer Application (June’99 to Dec’99).

(Excel, Word, Power point, Mails, Pivot table, Excel formals)

Dip in TALLY (Oct’02 to Dec’02).

KEY ATTRIBUTES, STRENGTHS, & SKILLS

Character is paramount of my strengths. Integrity, hardworking, adaptability, positive & learning attitude, professional demeanour, objectivity, emotional stability, risk taking abilities are the key elements.

4 years of stability as a manager has been conducive to further strengthen managerial qualities.

Seasoned in customer service, problem-solving, detailed working, continual improvements & negotiations.

Strong experience in analysing problems and recommending solutions that have been continual improvement in the system as well as remarkable achievement on cost savings geographically.

CAREER KEY CREDENTIALS

Arihant Maxsell Technologies Pvt. Ltd., Chennai, 8th Oct’19 to 31st July’20 (Senior Manager Operations)

Established in 1999, the company has been into the manufacturer and trading business like Gold Tester, Laser Welding, Laser Marking, Laser Soldering Machines.

Implemented Supply Chain Management policy and procedures in accord with organizational core values.

Manages the coordination of manufacturing activities and schedule performance against plan to maintain priorities and meet established schedules

Ensures effective supply chain management systems and processes are developed, implemented and continually improved

Create Material/Inventory Management best practices, Warehouse Management (Cycle Count Accuracy, Transactions, Bar Coding, RFID) and Replenishment Methods

Foster vendor relationship and management to maximize purchasing leverage, improve supplier performance and exceed the demands of our business

Providing strategic advice to the pursuit capture team for Make/Self-Perform versus Buy decision making

Develop and drive integrated processes to ensure continuous improvement in supplier quality, delivery and cost performance

Demonstrated knowledge of supply chain processes and related systems, proposal support, subcontract management, and logistics and asset management

Indel Money PVT LTD, Ernakulam, Nov’14 to Feb’19 (Senior Manager Administration)

Established in 2002, the company has been into the business of complete financial supermarket and sales offices spread across 136 branches in Kerala, Tamilnadu & Karnataka as well as corporate office is in Ernakulam.

Headed 3 states process on Gold loan branches, which involved addressing internal audit queries & resolution.

Implemented admin policy and procedures in accord with organizational core values.

Designed an annual budget for the admin function through compilation of a range of data’s. Also, monthly expenditures were closely monitored to ensure compliance.

Managed day-to-day activities of 61 branches and corporate office while successfully completing 75 new branch projects, each with a budget above Rs 900,000, leading to an Rs 150 crore increase in new business for the company.

Demonstrated strong negotiation and retrenchment expertise by cutting down the operational costs such as telecommunication, travel, postage, and other operating overheads etc.

Prudently planned and initiated transition of people and office assets, IT infrastructure in particular, to the new office with minimum or zero interruption to the daily business operations.

Discharging responsibilities on whole gamut of administrative areas ranging from policy compliance by employees to travel, accommodation, vendor management, contract administration work, inventory management, security, CCTV, signage board, security alarm and safety of assets as well as personnel and adherence to legal requirements.

Collecting the Administration MIS data & converting into readable format and submitted to the management.

India Infoline Finance LTD, Chennai, Feb’13 to Aug’14 (Asst. Manager Administration)

IIFL is a financial services conglomerate which was started by a group of passionate entrepreneurs in 1995. The genesis of IIFL lies in the power of dreaming big and believing in your dreams and sales offices spread across 275 branches in Tamilnadu

Played a vital role during implementation of vendor management process by creating

formats such as stationery indent, purchase order & capital expenditure checklist,

assets log register etc.

Managed a team of staffs to maintain safety and security measures for 275 Gold loan

branches.

Headed the Tamilnadu Gold loan branches process, which involved addressing internal

Audit queries & resolution.

Ensured timely preventive maintenance of office infrastructures through AMC’s with a

variety of vendors at the corporate office. This has weaned business operational

hindrances.

Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions.

Surprise visits to branches to strengthen safety and security measures.

Citifinancial Consumer Finance India Ltd, Erode, Dec’06 to June’11, Vijayawada, July’11 to Feb’13 (Asst. Manager Administration & Operation)

A non-banking financial institution, with a network of 400 branches (across the country).

ADMINISTRATION

Purchased printed materials and forms by obtaining requirements, negotiating price, quality, and delivery, approving invoices.

Segregation of all administration vendor bills & submission for the payment process and follow-up for the payment with accounts department.

Custodian for vendor agreement files.

Getting monthly expense data & converting in to reading format & sharing to management.

Controlling on branch costing across all avenues.

Liaise with vendors, this extended to processing invoices and organizing payments in a reasonable time.

Cash Management

Cash collecting in charge - walk in customers & collection agencies.

Customer support – Post dated cheque related queries.

Funds reconciliation & Hands off.

Generated cash MIS / Foreclosure MIS on daily basis compare with HO team MIS.

Tracked over the counter cheque presentation process.

Handing the HUB team for cash process.

Customer Services

Successfully managed 50-70 inbound customer requests per day, ranking in the top 5% of all support associates in 2008.

Quick and timely resolution of queries.

To ensure personalized service to customers to strengthen business relationship.

Refund, swap process, remaining cheque’s not received-queries handled.

Resolved issues relating to ECS, rectification on ECS Mandate form. Ensure that delinquency is reduced.

Citifinancial on Off rolls, Chennai, Mar’03 – Nov’06 (Administration Executive)

Managed repair & maintenance of UPS, Genset, CCTV issue and timely renewal of company asset AMC.

Purchasing printed materials and forms by obtaining requirements, negotiating price, quality, delivery, approving invoices and timely payment release.

Ensured timely preventive maintenance of office infrastructures through AMC’s with a variety of vendors at the corporate office. This has weaned business operational hindrances.

Surprise visits to branches to strengthen safety and security measures.

Work deliverables

Key Result Areas – Process owner, team management, general administration, vendor management, procurements, budget & analysis, travel management, leased fleet vehicles, cost control, telecommunication, handle employee grievances, liaise with Govt. bodies.

Planning and coordinating administrative procedures and systems and devising ways

to streamline processes. Recruiting and training personnel and allocate responsibilities

and office space. Assessing staff performance and provide coaching and guidance to

ensure maximum efficiency.

Analyzed the telecommunication expenses, changed to suitable plan changed as a

result we have saved Rs 50000/- monthly.

We have implemented initial 45 days rental waiver for new branches as a result we

have saved Rs 33,75,000/-.

Team management – Plan Of action for the day, weekly meetings, training &

Motivation.

Annual budget finalization, monthly analysis on actual vs. budgeted.

Office maintenance - corporate office / branches / site office / guest house.

Vendor management – appointment, business relation, appraisal, renewal, termination etc.

CAPEX Procurements and inventory control pan India.

Good negotiation skills and cost control skill.

Monthly MIS on admin expenses and payment tracker.

Petty cash transactions review.

Yearly renewals - property Insurance and annual maintenance contract for assets.

Address grievances and focus on continual improvements.

Monitor & audit administration process.

Liaise with employees, vendors & government bodies to strengthen the business relationship.

Systematic approach, multi-tasking, time management, team management and ambiguity

Frequently surprise visits to branches to strengthen safety and security measures.

Responsible for transport management, including company owned vehicles and parking management in office premise.

Responsible for complete arrangements for annual events, conferences, seminars and other functions of the firm organized from time to time liasoning with government authorities for smooth and seamless compliance with required statutory and legal requirements

Awards and Recognition

Was awarded for collecting highest cheque dishonor charges in Citifinancial. – 9th Aug’08.

Was awarded “shooting star” for resolved customer issues within TAT in Citifinancial. -2nd Apr’09.

Was awarded cash prize “Appreciate the hard work and value of contribution and effort in setting up the organization in Tamil Nadu, during initial days.” Indel Money Pvt. Ltd. – 2nd Apr’15.

PERSONAL DETAILS

Date of birth / Age

1st June 1979, 41 years

Gender

Male

Nationality

Indian

Marital status

Married and blessed with two children

Passport number

L9268852

Validity

15th May 2024

Declaration:- I do hereby declare that all the information given above is true to the best of my knowledge and belief

Date : Signature

( RAJESH SANKAR)

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